IT Solutions Engineer / Analyst III / Senior (Microsoft Exchange Administration)

Arizona Public Service • Phoenix, AZ

98d

About The Position

At APS, we're modernizing our technology platforms to power Arizona's future. As an IT Solutions Engineer / Analyst III / Senior, you'll play a critical role in ensuring reliable, secure, and high-performing systems that support our enterprise. This position bridges next-generation technologies such as cloud engineering and mobile applications with the proven expertise required to deliver mission-critical IT solutions.

Requirements

• Bachelors' degree in Information Technology or related field.
• Five (5) years of prior relevant experience or equivalent combination of education and directly related experience for IT Solutions Engineer / Analyst III.
• Seven (7) years of prior relevant experience or equivalent combination of education and directly related experience for IT Solutions Engineer / Analyst Senior.
• Strong background in Microsoft Exchange (on-prem and cloud) administration, PowerShell scripting, and integrations with enterprise-grade security and mail routing tools.
• Advanced understanding of IT architecture, system integration, and troubleshooting across multiple domains.

Nice To Haves

• Knowledge of multiple programming languages, database management systems and development platforms.
• Skills in understanding and explaining highly technical issues and solutions in non-technical terms.
• Ability to work effectively in teams and across organizations.
• Experience balancing and prioritizing between multiple work streams.
• Experience collaborating with colleagues and teams in different fields across a diverse organization.

Responsibilities

• Oversee and optimize hybrid Exchange environments, ensuring seamless mail flow, certificate management, and security compliance.
• Deliver and maintain both software and hardware product performance across enterprise applications.
• Drive products from design completion to production release, ensuring smooth transitions and minimal disruption.
• Diagnose and resolve software, hardware, and system-level issues to maintain high availability.
• Support next-generation IT solutions that include cloud-based platforms and mobile technologies.
• Partner with IT and business teams to support secure, integrated, and scalable services across the enterprise.

What This Job Offers

• Career Level: Mid Level
• Industry: Utilities
• Education Level: Bachelor's degree