About The Position

At APS, we're modernizing our technology platforms to power Arizona's future. As an IT Solutions Engineer / Analyst III / Senior, you'll play a critical role in ensuring reliable, secure, and high-performing systems that support our enterprise. This position bridges next-generation technologies such as cloud engineering and mobile applications with the proven expertise required to deliver mission-critical IT solutions.

Requirements

  • Bachelors' degree in Information Technology or related field.
  • Five (5) years of prior relevant experience or equivalent combination of education and directly related experience for IT Solutions Engineer / Analyst III.
  • Seven (7) years of prior relevant experience or equivalent combination of education and directly related experience for IT Solutions Engineer / Analyst Senior.
  • Strong background in Microsoft Exchange (on-prem and cloud) administration, PowerShell scripting, and integrations with enterprise-grade security and mail routing tools.
  • Advanced understanding of IT architecture, system integration, and troubleshooting across multiple domains.

Nice To Haves

  • Knowledge of multiple programming languages, database management systems and development platforms.
  • Skills in understanding and explaining highly technical issues and solutions in non-technical terms.
  • Ability to work effectively in teams and across organizations.
  • Experience balancing and prioritizing between multiple work streams.
  • Experience collaborating with colleagues and teams in different fields across a diverse organization.

Responsibilities

  • Oversee and optimize hybrid Exchange environments, ensuring seamless mail flow, certificate management, and security compliance.
  • Deliver and maintain both software and hardware product performance across enterprise applications.
  • Drive products from design completion to production release, ensuring smooth transitions and minimal disruption.
  • Diagnose and resolve software, hardware, and system-level issues to maintain high availability.
  • Support next-generation IT solutions that include cloud-based platforms and mobile technologies.
  • Partner with IT and business teams to support secure, integrated, and scalable services across the enterprise.
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