IT Solutions Engineer / Analyst III / Senior (Microsoft Exchange Administration)
About The Position
IT Solutions Engineer / Analyst III / Senior (Microsoft Exchange Administration) At APS, we're modernizing our technology platforms to power Arizona's future. As an IT Solutions Engineer / Analyst III / Senior, you'll play a critical role in ensuring reliable, secure, and high-performing systems that support our enterprise. This position bridges next-generation technologies such as cloud engineering and mobile applications with the proven expertise required to deliver mission-critical IT solutions. What your day would be like: You are responsible for: Microsoft Exchange Administration: Oversee and optimize hybrid Exchange environments, ensuring seamless mail flow, certificate management, and security compliance. System Performance & Reliability: Deliver and maintain both software and hardware product performance across enterprise applications. Lifecycle Management: Drive products from design completion to production release, ensuring smooth transitions and minimal disruption. Troubleshooting: Diagnose and resolve software, hardware, and system-level issues to maintain high availability. Cloud & Mobile Integration: Support next-generation IT solutions that include cloud-based platforms and mobile technologies. Collaboration & Security: Partner with IT and business teams to support secure, integrated, and scalable services across the enterprise.
Requirements
- Bachelors' degree in Information Technology or related field
- PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience.
- Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas
- Bachelors' degree in Information Technology or related field
- PLUS seven (7) years of prior relevant experience or equivalent combination of education and directly related experience.
- Requires advanced in-depth level of technical knowledge within a job area and working knowledge of other technical areas
- Exchange Expertise: Strong background in Microsoft Exchange (on-prem and cloud) administration, PowerShell scripting, and integrations with enterprise-grade security and mail routing tools.
- Technical Depth: Advanced understanding of IT architecture, system integration, and troubleshooting across multiple domains.
- Problem Solver: Ability to respond quickly and effectively to complex issues in mission-critical environments.
- Collaborator: Skilled communicator who can work across IT and business functions to deliver practical solutions.
- Forward-Thinking Professional: Comfortable working with both legacy systems and emerging technologies, ensuring APS remains secure, efficient, and future-ready.
Nice To Haves
- Knowledge of multiple programming languages, database management systems and development platforms
- Skills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area of work
Responsibilities
- Designs, develops, troubleshoots, and debugs software programs for enhancements and new products and/or in support of design, infrastructure and technology platforms
- Analyzes and assists with creating reusable and enterprise-level modules/applications
- Conducts performance reviews and recommends improvements to existing codes
- Reviews and recommends equipment, resources and software
- Recommends changes in development, maintenance and system standards.
- Trains users in conversion and implementation of system
- Conduct integration system testing and evaluations
- Leads the design, development and implementation of new solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Utilities
Number of Employees
5,001-10,000 employees
