IT Services Associate

Addison Public Library • Addison, IL

11d • $17 - $21

About The Position

The Addison Public Library is seeking a customer-focused Information Technology Services Associate to provide assistance and training to patrons using computers, software applications, and other digital services offered by the library. Along with providing an exceptional patron experience at the Information Technology Services desk, you can assist patrons using makerspace equipment and perform basic troubleshooting.

Requirements

• A high school diploma or GED, some college is preferred.
• One year of related technical and customer service experience.

Nice To Haves

• Bilingualism (English/Spanish or English/Polish) is preferred.

Benefits

• Generous accrued paid time off, including vacation and sick leave.
• Educational opportunities and encouragement for professional growth, including tuition reimbursement.
• A supportive work environment that focuses on serving the Addison community.
• A diverse community that actively uses and supports its public library.
• Wellness programs, free telemedicine, and other EAP (employee assistance plan) services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED