IT Services Administration

Fiserv • Lincoln, NE

5d • Onsite

About The Position

The IT Services Management Senior Professional will be joining our Financial Institutions Group, where they will be responsible for overseeing and managing IT services for our digital apps and card services teams. This role is crucial to ensuring the efficient operation and maintenance of our systems. You will be working on Production Application support, in Linux and Microsoft Windows environments.

Requirements

• 5+ years working in a Windows and Linux environment
• 5+ years of experience in network protocols and troubleshooting
• 4+ years of experience with scripting tools (bash, json, yaml)
• TLS Certificate knowledge
• SQL knowledge
• Collaboration with cross-functional teams
• Bachelor’s degree in Computer Science, Engineering, or a related subject

Nice To Haves

• Windows and/or Linux System Administration experience
• AWS Cloud experience
• Application Support experience
• Dynatrace and Splunk monitoring

Responsibilities

• Manage and maintain applications, ensuring optimal performance and security
• Coordinate patching & code deployments and work support troubleshooting tickets
• Oversee the administration and support of Linux and Microsoft Windows systems, as well as IIS and Apache
• Manage batch processing to ensure timely delivery of files and timely processing
• Implement and monitor IT service management processes to ensure high availability and reliability
• Utilize DynaTrace and Splunk for performance monitoring and troubleshooting
• Collaborate with cross-functional teams to identify and resolve IT issues
• Develop and maintain documentation for IT services and processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees