IT Service Manager
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About The Position
The IT Service Manager role at Microsoft is focused on providing technical product, audio/video, and end-user support to the company's top executives worldwide. This position is crucial in ensuring that the technology assets of the executive community are fully functional and that their productivity is guaranteed. The role requires a blend of interpersonal, service management, and technical support skills, along with the ability to manage relationships under dynamic situations. The IT Service Manager will work closely with senior executives, technical fellows, and the Board of Directors, addressing IT-related issues and proactively identifying solutions to enhance workplace productivity.
