Costco-posted about 1 year ago
$54,995 - $72,010/Yr
Full-time • Entry Level
Seattle, WA
General Merchandise Retailers
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The IT Service Desk Technical Support Representative (TSR) at Costco Wholesale plays a crucial role in providing first-level technical support to internal users. This position involves diagnosing, troubleshooting, and resolving IT system issues to ensure efficient business operations. TSRs are expected to uphold service desk metrics, maintain effective relationships with users and IT teams, and participate in continuous improvement activities. The role requires strong problem-solving skills, excellent communication, and the ability to work in a fast-paced, 24/7 environment.
