Costco-posted about 1 year ago
$54,995 - $72,010/Yr
Full-time • Entry Level
Issaquah, WA
General Merchandise Retailers
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The IT Service Desk Technical Support Representative (TSR) at Costco is responsible for providing first-level technical support to internal users, diagnosing and resolving IT system issues, and ensuring high-quality service delivery. This role involves direct interaction with Costco employees, partners, and suppliers across the US and Canada, focusing on maintaining efficient business operations through effective troubleshooting and problem resolution. TSRs are expected to uphold service desk metrics, participate in continuous improvement activities, and contribute to a collaborative team environment.
