IT Service Desk Technician
PruittHealth•Norcross, GA
449d
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About The Position
The IT Service Desk Technician provides technical support to PruittHealth partners and contractors, addressing issues related to hardware, software, and networking. This role involves troubleshooting problems with PCs, laptops, and mobile devices, managing service desk tickets, and ensuring excellent customer support. The technician serves as the primary point of contact for IT-related issues, documenting and analyzing problems to facilitate resolution.
