IT Service Desk Specialist
REFRESCO GROUP•Tampa, FL
325d•Remote
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About The Position
The IT Service Desk Specialist is responsible for providing technical support to users within an organization. This role involves troubleshooting hardware and software issues, resolving network and connectivity problems, and delivering a high level of customer service. The IT Service Desk Specialist will also handle ticketing systems, perform diagnostics, and escalate complex issues to higher-level IT teams when necessary. The ideal candidate is highly skilled in problem-solving, communication, and multitasking in a fast-paced environment.
