IT Service Desk Analyst

Roswell Park Comprehensive Cancer Center

20d

About The Position

Provides customer service to our end-user community; gathers pertinent information to aid in troubleshooting reported issues; triages same within scope of expected skill set and knowledge. Starting annual salary is $53,603.

Requirements

• Bachelor’s degree in Computer Science or a related field
• Associate’s degree in Computer Science or a related field, including at least one (1) semester of an Roswell Park-approved internship in Information Technology
• Associate’s degree and the equivalent of two (2) years of full-time customer service experience
• High School diploma or High School Equivalency diploma and the equivalent of four (4) years of full-time customer service experience
• Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees