Ringway Jacobs-posted 10 months ago
Full-time • Entry Level
Essex, MD
Heavy and Civil Engineering Construction
This job is no longer available
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Reporting to the IT Service Desk Manager, this role is responsible for providing high-quality technical support for internal staff and external customers along with monitoring and responding to incoming IT support requests via the ticketing system, telephone, or from colleagues. Your main responsibilities will include providing front line troubleshooting, diagnostics, and technical fixes across a range of desktop and mobile systems whilst keeping accurate records of issues within the ITSM system.
