Outsource Solutions Group-posted about 1 year ago
$40,000 - $50,000/Yr
Full-time • Entry Level
Hybrid • Naperville, IL
Professional, Scientific, and Technical Services
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The IT Service Coordinator at Outsource Solutions Group, Inc. is responsible for managing service requests from clients, analyzing issues related to hardware, software, or network problems, and scheduling appropriate technicians to address these requests. The role involves effective communication with clients and technicians, ensuring timely service delivery, and generating reports for management review. The coordinator is also tasked with identifying opportunities to enhance scheduling efficiency and improve customer experience.
