IT Senior Quality Analyst/Tester - ITS5

State of Minnesota • Saint Paul, MN

429d • $81,411 - $139,194

About The Position

The IT Senior Quality Analyst/Tester position at the State of Minnesota involves ensuring the reliability and performance of software systems within the Department of Human Services. This role focuses on quality assurance and testing methodologies, mentoring junior team members, and managing QA activities across various projects. The position is integral to maintaining high standards in software development and delivery, advocating for quality within the team and across departments.

Requirements

• Minimum of five (5) years of IT quality assurance experience at the program level.
• Experience in coordinating multiple resources and testing activities for large initiatives with critical deadlines.
• Proficiency with quality testing and tracking tools such as IBM Engineering Lifecycle Management (ELM) or similar.
• Ability to design reports using Microsoft Excel, Power BI, or ELM to provide status updates and visual content.
• Strong leadership and mentorship skills to drive quality initiatives and solve complex issues in a dynamic environment.
• Excellent communication skills for collaboration with management and cross-functional teams.
• Customer service skills including active listening, empathy, and problem-solving.

Nice To Haves

• 10+ years of experience in software testing and quality assurance, particularly with large, complex systems.
• Advanced knowledge of CMS testing, security testing, and mobile application testing.
• Experience with Minnesota Eligibility Technology System (METS) and State Medical Review Team (SMRT).
• Experience with Curam HealthCare solutions within the Minnesota Department of Human Services.
• Experience in both manual and automated testing, including executing test scripts for system and regression testing.

Responsibilities

• Ensure the reliability and performance of software systems through rigorous testing and quality assurance practices.
• Mentor and train junior QA team members, providing guidance and support in their professional development.
• Manage QA activities and maintain essential quality control documentation for audits.
• Coordinate multiple resources, assignments, and testing activities for a large portfolio of initiatives with critical business deadlines.
• Participate in meetings to advocate for the QA team and negotiate timelines and testing requirements with cross-functional teams.
• Communicate effectively with supervisors and upper management, providing necessary updates during critical and non-critical times.

Benefits

• Full state fringe benefits for temporary positions.
• Opportunities for training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees