IT Senior Project Manager

BDO USA•Grand Rapids, MI

19h

About The Position

The IT Project Manager is responsible for leading complex, cross-functional technology and operational initiatives from initiation through closeout. The IT Project Manager ensures scope, schedule, budget, quality, and risk are actively managed, and that solutions transition successfully to operations with appropriate change management, training, and support readiness. Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: Welcoming diverse perspectives and understanding the experience of our professionals and clients Empowering team members to explore their full potential Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities Celebrating ingenuity and innovation to transform our business and help our clients transform theirs Focus on resilience and sustainability to positively impact our people, clients, and communities BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more!

Requirements

High school diploma or GED, required
Six (6) more years IT experience, required
Experience as an IT Project Manager, Business Systems Analyst, Software Systems Analyst, Business Process Analyst, Technology Support Analyst, or Software Developer, required
Experience using a standard project management methodology, required
Excellent interpersonal and customer relationship skills
Ability to manage multiple complex tasks in a fast-paced environment
Ability to work independently and in a self-directed capacity
A wide degree of creativity and latitude is expected
Strong team-building skills
Demonstrated problem solving skills
Ability to effectively organize and delegate complex tasks
Ability to develop project plans and accomplish goals based on experience, educated assumptions and limited information
Ability to adapt rapidly to new developments
Familiarity with project ROI techniques (cost/benefit, NPV, IRR, Earned Value metrics)
Ability to facilitate meetings efficiently and effectively
Ability to develop project documentation using diagrams and prose
Ability to develop project plans and related documentation using diagrams and prose based on customer collaboration
Excellent written and verbal communication skills

Nice To Haves

Bachelor’s degree or equivalent experience, preferred
Experience leading and directing the work of others in a project-oriented capacity, preferred
Experience with the concepts of Project Programs and Portfolios, preferred
Familiar with a web-based applications environment, preferred
Familiar with relational database concepts, preferred
Previous experience working in a professional services firm, preferred
Project Management Professional (PMP) or similar certification, preferred
PMI Agile Certified Practitioner, preferred
Experience with a project planning application, preferred
Experience managing projects in connection with any of the following, preferred: ServiceNow, Oracle Fusion Cloud, Microsoft Project, Microsoft Teams, Planner, DevOps , Microsoft Dynamics CRM, Microsoft SharePoint

Responsibilities

Oversees all aspects of assigned IT projects and programs, and takes ownership for ensuring their success
Builds relationships with Business Line leaders, stakeholders, other managers, and within team
Plans and directs the work effort involved with the implementation or upgrade of automated systems
Provides project-based leadership for the justification, planning, implementation, and quality assurance testing of assigned projects
Sets deadlines, assigns responsibilities, monitors and summarizes project progress
Builds and maintains constructive working relationships with project team members, vendors, and other departments involved with assigned projects
Develops scope documents, statements of work, and other documentation supporting the justification for assigned project
Works with Business Line / Support Services process sponsors, the internal IT team, various other support groups within BDO USA, LLP, and third-party vendors to ensure that project efforts are controlled and completed on a timely basis
Leads and directs the work of project teams to ensure project efforts are controlled and completed on a timely basis
Works with appropriate subject matter experts, establish resource plans, expected level of effort and duration to complete tasks associated with assigned projects
Prepares deliverables-based project plans to ensure the controlled execution of assigned projects and for use by project teams, management, and other parties
Develops appropriate project issues and risk tracking documents
Prepares project status reports for project team members, management, and other parties
Reviews and understands or prepares, as needed, business requirements and objectives documentation in support of overall business needs
Coordinates with appropriate resources to ensure that system rollout communications and training materials are made available as appropriate
Works with technical and support teams to ensure a smooth transition from system implementation to production and ongoing support phases of a system’s lifecycle
Other duties as required
Leads and directs the day-to-day activities of the System Analyst(s), Project Managers & Product Team as needed
Provides performance feedback for Career Advisee(s) throughout the performance year
Serves as a coach/mentor, supporting the career development and performance of Career Advisee(s)