IT Senior Business Support

Erie Insurance • Erie, PA

118d • $44,055 - $70,372

About The Position

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. This position works independently or with little supervision, to provide business support for multiple cross functional departments/teams or large departments, a line of business, a function and/or those with dedicated (specific) support requirements. Utilizes established business policies and processes and/or creates new processes, affecting a significant number of stakeholders on a division wide basis and/or involving multiple cross functional departments/teams. May perform duties in one or more of the following: administrative support, event planning, reporting; and/or invoicing reconciliation.

Requirements

• High school diploma, or GED, with four years' experience in IT or related support required.
• Advanced knowledge of word processing, spreadsheet, database and presentation and collaboration software required.

Nice To Haves

• Advanced Skills in MS Office (Outlook, Teams, Excel, etc.)
• Communication and collaboration
• Attention to detail
• Ability to manage in a high volume, quick turnaround environment
• Negotiation / Tradeoff skills
• Prior experience managing ERIE IT Leadership schedules
• Experience in travel planning
• Ability to anticipate leadership needs.

Responsibilities

• Manage complex scheduling and travel needs for IT Senior Leadership in Corporate Enablement and Services Divisions.
• Plan, execute, and communicate in support of the logistics and overall success of business-focused events involving IT and Business teams.
• Plans, organizes and problem solves for large or complex events, meetings, projects etc. that may require cross functional teams and a vendor partner.
• Engages with stakeholders and communicates effectively at most levels, both internal and external, and manages conflicts, priorities and demands on their stakeholder's time.
• Assists with documentation and invoicing, and may perform tracking, reporting and other analysis.
• Trains and mentors other business support specialists.
• May function as lead or point of contact.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED