IT Senior Business Analyst

KeyBank•Brooklyn, OH

3d•$80,000 - $150,000•Hybrid

About The Position

We are seeking an IT Senior Business Analyst to join the Enterprise Mart Delivery squad within Enterprise Data and Information Services (EDIS). This is a high‑impact opportunity to be part of a team dedicated to building and delivering robust enterprise data pipelines that power reporting, analytics, and data‑driven business insights critical to organizational decision‑making. In this highly visible role, the IT Senior Business Analyst influences a cross-functional team in optimization of application capabilities & business processes. Provides Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs).

Requirements

Bachelor's Degree (preferred) OR equivalent experience (required)
7+ years of Business Analyst experience
Extensive experience with SQL (BigQuery UI) and BI tools (Tableau), Mainframe, along with strong requirements analysis skills.
Demonstrate ability to elicit, analyze, and document functional and non‑functional business requirements to support the successful delivery of system or software development initiatives.
Knowledge of both legacy data sources and the Data Supply Chain (DSC) is a strong asset.
Extensive experience with evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Extensive experience with major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Extensive experience with inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Extensive experience with the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Extensive experience with techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Working knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Extensive experience with tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Extensive experience with activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.
Working knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Extensive experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.

Nice To Haves

Knowledge of both legacy data sources and the Data Supply Chain (DSC) is a strong asset.

Responsibilities

Partners with stakeholders to elicit and document requirements, develop supporting artifacts, and perform attribution mapping of data elements from source systems to the Client Analytics Mart (CAM) and downstream star marts within the Data Supply Chain (DSC).
Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities.
Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience.
Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables.
Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team.
Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.
Work with QAS to develop project testing strategy.
Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
Advise on security, risk management, and IT process principles and escalate to appropriate team(s) as needed.
Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards.