IT - Resource Manager II - III (Remote)

Cincinnati Financial

6d • $100,000 - $160,000 • Remote

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
The Cincinnati Insurance Companies' Resource Management department is currently seeking a resource manager to develop associates' skills and competencies, provide performance review management, administrate salaries, plan education and provide career counseling. Resource managers work closely with directors, project and service managers to equip project and operational activities with the right resources. In addition, resource managers are assigned to create and oversee key methods, models and standards.
To ensure active engagement, all associates are expected to appear on camera during virtual meetings with other associates, customers and stakeholders. This practice is important for maintaining connection, as non-verbal cues are essential for effective communication and building relationships.
Work location and flexibility are subject to change based on evolving business needs, but generally, selected candidates who reside:
within 50 miles of Headquarters may be expected to work in a hybrid capacity, combining remote and onsite work when business needs necessitate.
more than 50 miles from Headquarters must be flexible and available to travel to Fairfield, OH, on an occasional basis for special events, training sessions, or key meetings.
Salary range: $100,000 - $160,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities.

Requirements

• maintain high level knowledge of the projects their service area supports
• negotiate
• establish, prioritize, execute and achieve group goals and objectives
• support associates to accomplish department and corporate goals and objectives
• address performance issues and establish performance improvement plans to manage associates' performance
• effectively communicate and enforce company policies and procedures fairly and objectively
• manage multiple tasks simultaneously
• ability to successfully start, run and close small to medium sized projects
• Bachelors in Information Technology field(s) preferred
• 5 years of experience in an enterprise IT role, including 3 or more years IT management experience

Responsibilities

• manage the associate performance review process which includes delivering review feedback, monitoring performance issues, increasing knowledge and skills and recommending promotions as merited
• administer associate salary increases, bonuses and rewards
• manage and monitor associate career development plans, engagement levels and utilize performance management processes
• manage capacity and allocation of associates
• encourage associates to pursue education and training to help them achieve goals and objectives that aid career progression
• process education requests, expense account forms and change of status or termination data sheet requests
• establish and maintain title competencies, job descriptions and responsibilities
• establish and manage a budget for salary, benefits, travel, training and personal development
• manage the IT associate hiring and term process
• create, enforce, and administer resource management processes and procedures
• manage headcount allocation and headcount changes within assigned Directorship(s)

Benefits

• Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company.
• Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach.
• Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
• Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.
• To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
• Learn more about our benefits and amenities packages.
• Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week.
• Depending on your role and responsibilities, hybrid options may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees