IT Repair Technician - Entry Level

Albertsons Company Inc.•Tempe, AZ

57d

About The Position

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. Building the future of food and well-being starts with you. Join our team and bring your best self to the table. An Albertsons IT Repair Technician II is a vital role in any organization that relies on technology. You will be following scripts to configure PC's and hardware, package the equipment and prepare for deployment. Being an Albertsons IT Repair Technician II is a great career choice for many reasons. You get to work with cutting-edge technology and solve challenging problems every day. You also have the opportunity to help people and our business achieve their goals and improve their productivity. You can learn new skills and grow professionally in a dynamic and fast-paced environment. You can also enjoy a variety of benefits, competitive pay, job training, and career advancement. Being an IT repair technician is not only rewarding, but also fun and exciting! The position will be based in Tempe, AZ.

Requirements

High school graduate, AA/AS/BA/BS degree preferred or 1+ year's technical/training/hardware certifications preferred.
1+ years retail business experience preferred.
1+ years' experience with retail store systems, technology systems and hardware preferred.
1+ years' experience with installation and configuration of desktop and peripheral technology preferred.
Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve issues.
Excellent communication and interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.
Working knowledge of IT hardware, installation models, Windows, MS Office, and related applications.
iOS and Android knowledge.
Demonstrated ability to follow written/verbal instructions, define problems, collect data, establish facts, and draw valid conclusions.
Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.
Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.
Understanding of how hardware/software systems inter-relate.
Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.
Must have a good, safe driving record. Must have a vehicle.
Solid mechanical skills.
Flexibility to work a variety of shifts, day, evening and overnight. This role is primarily scheduled M-F, however, at times Sunday evenings may be required.
Strong sense of urgency, business ethics, dependability and follow through.

Nice To Haves

Self-checkout experience is preferred.

Responsibilities

Receives and Processes End of Life Technology
Imaging, configuration, and personalization of computer systems.
Accountable for hardware/asset tracking.
Regular operation of a Fork Lift, as well as a manual or electric pallet jack. Frequently moving pallets of IT Equipment around warehouse.
Ensures cleanliness, organization and operational freeway in warehouse.
Follows, supports and aids in improving policies and procedures.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume