IT Quality Assurance Analyst II

Southern Company • Atlanta, GA

69d

About The Position

The Analyst II, IT Quality Assurance role is responsible for ensuring the quality and reliability of our applications. You will be responsible for designing and executing test plans, identifying and documenting defects, and collaborating with development teams to resolve issues. Your keen attention to detail and analytical skills will help maintain high standards of software performance and user satisfaction. Additionally, you will contribute to the continuous improvement of our testing processes and methodologies, ensuring that our products meet both functional and non-functional requirements. This role requires a strong understanding of software development life cycles, excellent problem-solving abilities, and effective communication skills to work seamlessly with cross-functional teams. This role will report to the Manager, Field Technology.

Requirements

• Bachelor’s degree in MIS, Computer Science or a related field.
• Minimum 5+ years’ experience in quality assurance.
• Proven experience (5+ years) working in Quality Assurance and designing and implementing test strategies and test cases for large-scale organizations.
• Ability to follow quality standards, principles, guidelines, and best practices to ensure consistency, scalability, and flexibility across all IT systems and applications.
• Strong soft and interpersonal skills, including teamwork, facilitation, and negotiation.
• Excellent consulting skills such as targeted communications, engagement management, stakeholder management and business analysis.
• Comfortable, experienced, and accomplished at working with business executives, and able to push back in a professional and diplomatic way.
• Strong understanding of different testing methodologies.
• Experience with defect tracking systems and the ability to manage and prioritize defects effectively.
• Experience with and knowledge of testing tools and test automation tools such as Tosca.
• Experience with Utility related business processes, industry applications, and supporting technologies.
• A deep, comprehensive knowledge of the Software Development Life Cycle.
• Interest in and passion for learning and working in a fast-paced environment.
• Ability to handle multiple assignments and conflicting priorities.
• Ability to work with business partners and peers of varying levels of technical proficiency.
• Advanced understanding various technical principles, theories and concepts.
• Broad understanding of a wide range of technical areas.
• Excellent communication skills including the ability to translate complex or technical ideas into non-technical language.

Responsibilities

• Creating detailed test plans to ensure all objectives are met and the software functions correctly and all requirements are covered.
• Assessing functionality, reliability, performance, and quality through various test scripts.
• Detecting and documenting any defects or issues within the software.
• Working closely with developers and product managers to resolve issues and improve product quality.
• Conducting functional, regression, system, and user acceptance testing to ensure comprehensive coverage.
• Making sure that the software complies with standards and regulatory requirements.
• Closely following established procedures to determine product quality and readiness for release.
• Keeping track of defects and their resolutions, and reporting on quality assurance metrics.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees