IT PROJECT SPECIALIST - DIGITAL TECHNOLOGY SERVICES

Hackensack Meridian Health • Edison, NJ

266d

About The Position

The Information Technology (IT) Project Specialist administers and organizes all types of projects activities from a simple request at initiation to more complex project plans for the Hackensack Meridian Health (HMH) network. Supports IT Project/Portfolio Management Office (PMO) Director with project request intake, portfolio documentation and IT Project Managers with coordinating project schedules, resources, equipment, tools/templates and information; liaising with project stakeholders to identify and define project scope, objectives and risks; and ensuring that stakeholders' needs are met as the project evolves. This position is a hybrid opportunity and can require being onsite anywhere up to 25% at any Hackensack Meridian Health location as needed.

Requirements

• Bachelor of Science in Business Administration or related field; and/or a Minimum of 5+ years of experience relevant to the responsibilities of this position.
• Proven work experience as a Project Coordinator or similar position.
• Intermediate to advanced skills with Google Workplace (Docs, Sheets, Slides, and Forms, etc.) and/or the Microsoft Office suite of tools.
• Experience in project management activities from conception to delivery.
• Ability to respond to questions from managers, customers, and other employees of the organization.
• Must have the ability to communicate complex technical information in an easy-to-understand way.
• Understands competing priorities, effectively manages simultaneously occurring intake/project activities or tasks and adapts to the dynamic needs of the department.
• Solid organizational skills, including multitasking and time-management.
• Strong client-facing interpersonal and teamwork skills.
• Strong problem-solving abilities.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively prepare clear presentations based on direction.

Nice To Haves

• Hands-on experience with project management tools.
• Project Management training/education.
• Experience supporting different project activities throughout a project lifecycle.
• Familiarity with risk management and quality assurance control.
• Knowledge in ServiceNow.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Ability to read, analyze and interpret general business communications, professional journals, or technical procedures.

Responsibilities

• Coordinate intake/project activities, resources, equipment and information.
• Divide intake requests/projects into doable actions and assist to set timeframes.
• Liaise with stakeholders to identify and define scope, objectives and risks.
• Assign tasks to internal teams and assist with timeline management.
• Make sure that stakeholder needs are met as intake requests/projects evolve.
• Help to calendar large or complex stakeholder meetings.
• Help prepare meeting agendas, minutes and presentations.
• Monitor intake and project task progress and communicate/escalate issues that arise.
• Work with the IT PMO Director, Portfolio Managers or Project Managers to eliminate blockers.
• Use tools to monitor intake of requests, project tasks, progress, working hours, plans and change requests.
• Issue all appropriate project templates and tools including but not limited to intake survey, project charter, project schedule, project meeting agendas and minutes or presentations.
• Create and maintain comprehensive intake requests, project/portfolio documentation, plans and reports.
• Documents processes, as specified by the department.
• Provide coverage as necessary for IT Project Managers.
• Works collaboratively with other team members to achieve group goals.
• Publishes and maintains IT PMO tools, templates and metrics.
• Periodically reviews and refines IT PMO tools and templates with the IT PMO Director.
• Ensure standards are followed through conducting quality assurance reviews.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree