INCOG BioPharma Services Careers - IT Project Manager

INCOG BioPharma•Fishers, IN

29d•Onsite

About The Position

We are seeking a dedicated IT Project Manager to lead a specialized team focused on the successful deployment of new Enterprise Systems that support INCOG's mission to deliver quality sterile injectable products to patients. This role is critical as we scale our GMP operations and modernize our technology infrastructure. This team includes an IT Program Manager, Technical Writer, Quality Assurance Associate, and Computer Systems Validation Associate. Reporting directly to the Director of Information Technology, the Project Manager will serve as the enterprise champion for Jira, driving adoption and instilling best practices to ensure project success and operational excellence across the organization.

Requirements

Bachelor's degree in Computer Science, Life Sciences, Engineering, or related field; advanced degree or certification in Informatics, Project Management, or Quality preferred.
5+ years of progressive experience in project management, business systems analysis, or IT program leadership.
Experience managing Enterprise System deployments including at least 2 years leading enterprise deployments in regulated environments (pharmaceutical, biotech, or medical device industries)
Demonstrated expertise in Jira administration, workflow design, and best practices implementation.
Strong knowledge of GxP, Data Integrity, Software Development Life Cycle, and validation standards.
Excellent communication, organizational, and stakeholder management skills.

Nice To Haves

Certified (or very experienced) with PMP principles (Project Management Professional)
Certified (or very experienced) with Jira Administration and Governance Practices
Experience with enterprise systems (ERP, LIMS, QMS).
Familiarity with technical writing, quality assurance, and computer systems validation processes.
Proficiency with project management and documentation tools (e.g., Jira, Microsoft Office Suite, Visio).

Responsibilities

Lead and coordinate a focused team whose sole mission is the deployment of new Enterprise Systems.
Foster a collaborative, innovative, and service-oriented culture, empowering each team member to contribute to project success.
Serve as the primary point of contact for project stakeholders, facilitating clear communication and alignment.
Plan, execute, and oversee all phases of Enterprise System deployment, ensuring projects are delivered on time, within scope, and in compliance with regulatory requirements.
Utilize project management methodologies and tools to manage risks, resolve issues, and drive solution delivery.
Coordinate internal and external resources to support seamless system implementation.
Ensure all deployed systems and related documentation meet GxP, Data Integrity, and Good Documentation Practices standards.
Collaborate with the Quality Assurance Associate to ensure development of quality assurance processes specific to new system deployments.
Partner with the Computer Systems Validation Associate to oversee validation activities, including protocol development, execution, and reporting.
Oversee the creation and maintenance of SOPs, validation documents, user guides, and training materials tailored to new Enterprise Systems and Jira usage.
Ensure documentation supports system adoption, regulatory compliance, and operational excellence.
Act as the organizational champion for Jira, promoting its use as the primary tool for project management and enterprise systems roadmap planning.
Develop, document, and instill Jira best practices, including workflow design, issue types, naming conventions, roadmap building, and feature request vetting.
Provide training, guidance, and support to team members and stakeholders to maximize Jira adoption and effectiveness.
Establish governance for Jira usage, ensuring consistency, transparency, and alignment with enterprise objectives.
Regularly review and refine Jira processes, leveraging feedback and analytics to drive continuous improvement.
Partner with key stakeholders to identify requirements, drive process improvements, and champion IT and quality initiatives related to system deployment.
Communicate project status, risks, and outcomes to leadership and cross-functional teams.