IT Project Manager

SALT Dental Partners

4d

About The Position

Join SALT Dental Partners and be part of a dynamic team dedicated to revolutionizing the dental industry through innovative marketing strategies and exceptional patient experiences. Since our doors opened in 2019, our mission has been to help specialty dental providers grow their practices. SALT is creating a vast network of like-minded dental specialists throughout the country. At SALT, we provide comprehensive support services, allowing dental specialists to focus on delivering exceptional care.
As the IT Project Manager, you will be responsible for planning, executing, and delivering technology projects that enable operational excellence across a multi-site Dental Support Organization (DSO). This role ensures successful implementation of IT initiatives, including Practice Management Systems (PMS), ancillary applications, integrations, and infrastructure projects, while maintaining alignment with organizational goals, timelines, and budgets. Reporting to the SVP of IT, the IT Project Manager will collaborate with cross-functional teams, vendors, and stakeholders to drive projects from initiation through completion.

Requirements

• 5+ years of IT project management experience, preferably in healthcare or multi-site environments.
• Bachelor’s degree in information technology, business, or related field; equivalent experience considered.
• Proven success managing software implementations, integrations, and infrastructure projects.
• Familiarity with PMS platforms (Denticon, Cloud 9, DSN Cloud) or similar healthcare applications.
• Strong understanding of project management methodologies (Waterfall, Agile) and tools (Asana, Jira, Smartsheet).
• Excellent communication, organizational, and stakeholder management skills.
• Detail orientated and comfortable working a fast-paced office environment.
• Excellent oral communication and strong interpersonal skills.
• Desire and ability to learn new skills and be a team player.
• Ability to act with integrity, professionalism, and confidentiality.

Nice To Haves

• Project Management Professional (PMP), CompTIA A+ or similar certifications.
• Previous experience supporting doctors’ offices and/or dental practices strongly preferred.
• Familiarity with dental PMS platforms (Denticon, Cloud 9, DSN Cloud) and imaging systems strongly preferred.
• Experience with ITIL processes and ticketing systems (ServiceNow, ZenDesk, etc.).
• Knowledge of HIPAA compliance and healthcare IT standards.

Responsibilities

• Develop and manage detailed project plans, timelines, budgets, and resource allocations for IT initiatives.
• Coordinate PMS-related projects (Denticon, Cloud 9, DSN Cloud) and ancillary technology implementations or adjacent projects.
• Ensure adherence to scope, schedule, and quality standards; proactively manage risks and issues.
• Serve as the primary point of contact for project stakeholders, providing clear communication and status updates.
• Manage vendor relationships, contracts, and deliverables; escalate issues as needed.
• Facilitate alignment between IT, Operations, Clinical, and Revenue Cycle teams, among others.
• Ensure projects comply with organizational standards, security policies, and regulatory requirements (HIPAA, SOC 2).
• Maintain documentation for audits, change management, and governance processes.
• Support organizational readiness for technology changes through training coordination and communication plans.
• Drive adoption of new systems and workflows by partnering with super-users and operational leaders.
• Track and report project progress, KPIs, and financial performance to leadership.
• Conduct post-implementation reviews to capture lessons learned and continuous improvement opportunities.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• SALT Dental Partners offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off in order to attract, develop, and retain our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees