IT Project Manager

Brigham Young University•Provo, UT

About The Position

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. IT Infrastructure Project Manager The CES Network Center (CNC) is seeking an experienced Project Manager to oversee IT Infrastructure projects. Projects can include everything from equipment replacements to large construction, from standard service requests to new architecture. Many projects are in support of facilities-initiated work efforts like remodels and new construction. Reading construction plans is essential and visiting job sites is required. This position will be responsible for every aspect of their assigned projects through planning, execution and close-out. Key responsibilities include coordinating and communicating with stakeholders, organizing and leading cross-functional teams (engineers, installers, and documentation specialists), and ensuring the work is completed on schedule and within budget. This position requires excellent communication skills, understanding of network infrastructure, and the ability to coordinate and communicate with individuals with varying degrees of IT knowledge. This role also involves mentoring a team of student employees, helping them develop skills in project management and technical areas. Directing, teaching/training, and mentoring students is a daily activity. This position may focus on projects on one or more of the CES Higher Education campuses including BYU, BYUI, BYUH and Ensign College. Participation on remote campus projects may require occasional travel.

Requirements

2 years of IT, product/project management, or business analysis education and/or experience
Bachelor's degree or equivalent combination of education and/or product/project management or business analysis experience
Bachelor's degree and 2 years product/project management or business analysis experience OR equivalent combination of education and/or experience
Roadmap creation
Budget management
Planning/forecasting
Project management software skills/experience
Conflict management
Ability to read technical blueprints/floorplans
Enforce technical specifications
Familiar with network architecture and protocols
Working understanding of construction processes
Student mentoring
Vendor and supplier relations
Communication
Leadership
Organization
Negotiation
Risk management
Problem solving
Presentation and training skills

Responsibilities

Planning/Documentation Consult with customers and campus users to assess needs, gather project requirements, and ensure the business needs are accurately represented, while recommending solutions that meet both customer needs and university interests.
Manage project goals by identifying and coordinating projects with stakeholders and project teams.
Identify and implement appropriate communication plan based on project participants.
Work with installers, engineers, service managers, and stakeholders to assess any changes in project scope or technology, documenting the impact on budget, scope, and schedule.
Create and update system drawings and technical specifications for projects.
Prepare cost estimates, review financial reports, and manage project budgets for accuracy.
Assemble, organize, and lead team and/or stakeholder meetings to ensure smooth execution.
Coordinate team reviews at key project milestones and facilitate communication within the team.
Continuously evaluate team performance, providing feedback and optimizing task efficiency.
Work with project team to develop project plan for more complex projects or longer duration efforts.
Create IT work orders for project teams.
Manage more complex projects through tasks/milestones using work order system parent-child relationships.
Facilitate and/or attend regular kick-off, coordination, and close-out meetings with BYU Physical Facilities, shops, architects, engineers, contractors, and customers.
Develop and manage project schedules using project scheduling tools, incorporating feedback from service management, contractors, and resource teams.
Oversee dependencies, manage risks, and resolve escalated issues to keep projects on track.
Peer review other PMs work orders and documentation.
Distribute project schedules, track progress, and provide status reports to key stakeholders.
Prioritize major tasks and cross-project priorities, working proactively with management to resolve conflicts or competing priorities.
Help improve project management by identifying process improvements and then work with your supervisor to review and implement.
Help improve project management through innovation by identifying new processes, tools, and strategies to enhance effectiveness and efficiency.

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
Employee assistance program, available to the employee and all members of their household
Tuition benefits for employees and eligible family members
Access to athletic facilities
Excellent medical/dental benefits
Short/long-term disability benefits
Paid parental and maternity leave
Wellness Program
Free on-campus parking
Free UTA passes for employees, spouses, and qualified dependents
Discounts at the BYU Store and for many events at BYU