About the position
Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. We are seeking a dynamic and results-driven IT Project Manager with a strong background in system integration to join our team. This role will be responsible for managing and executing IT projects while also contributing to non-IT initiatives. The ideal candidate will have excellent problem-solving skills, the ability to analyze and troubleshoot complex systems, and strong communication skills to engage with both technical and non-technical stakeholders. Experience with smart building technology or IoT room automation is a plus. If you are a highly motivated IT professional with a passion for system integration and innovative technology solutions, we encourage you to apply and be part of our growing team!
Responsibilities
- Delivers internal and external guest service the Nemacolin way.
- Attend all mandatory meetings within department and resort.
- Lead and manage IT projects, ensuring they are delivered on time, within scope, and within budget.
- Oversee system integration efforts, ensuring seamless interaction between various software and hardware components.
- Assist in managing and executing non-IT projects that require strong analytical and problem-solving skills.
- Analyze and troubleshoot complex IT systems, identifying and resolving technical and operational issues.
- Collaborate with internal teams, vendors, and stakeholders to define project requirements and deliverables.
- Develop detailed project plans, risk assessments, and contingency plans.
- Facilitate communication between technical teams and non-technical stakeholders.
- Ensure compliance with IT security and operational standards.
- Demonstrates independent and advanced decision-making for complex problems.
- Outstanding time-management skills.
- Ability to communicate effectively and professionally with external contacts and all levels of associates.
- Interacting and fostering strong relationships with associates, guests, vendors, and various stakeholders.
- Collaborating closely with vendors, IT, business partners, and stakeholders to define project requirements.
- Other job duties as assigned.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field is a plus.
- 3+ years of experience in IT project management.
- Experience handling system integration projects are a plus.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Experience working with smart building technologies, IoT automation, or similar systems is a plus.
- Strong organizational and multitasking abilities.
- Project Management Professional (PMP) or similar certification is preferred.
- An outgoing personality and a background in superior customer service training.
- Must be at least 18 years of age.
- Ability to work varying shifts, including evenings, weekends, and holidays as required.
- Proficiency in spoken and written English.
- Knowledge of and ability to operate Microsoft Office Programs - Word, Excel, PowerPoint, etc.
Benefits
- Attractive 401(k) plan
- Paid vacation, holidays, and personal hours
- Family medical, dental, and vision insurance
- Long-term and short-term disability insurance
- Employee and educational assistance program
- Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
- On-site uniform and dry-cleaning services
- Discounted meals during breaks in associate break areas
- Access to Wisteria Associate Community with exclusive amenities
- Associate Recognition programs
- Opportunities for advancement
- Mentoring and coaching programs
