Baltimore County Public Schools-posted about 2 months ago
Full-time • Mid Level
Towson, MD

Performs administrative, project management, business process analysis and support for various information technology projects under the direction of the Manager, Project Management Office. Responsible for generating and compiling project schedules, status reports, project communication, and documentation for business processes and operational procedures. Performs other duties as assigned. MINIMUM QUALIFICATIONS Education, Training, and Experience: Graduation from an accredited college with a bachelor's degree in business or public administration, computer science, communications or a related field. Plus three years of experience as a project manager, business analyst, change management analyst, systems analyst or closely related experience in the analysis of information technology organizations and systems. Licenses and Certifications Project Management Professional (PMP) certification preferred. Knowledge, Skill, and Abilities: Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Thorough knowledge of processes, methods and techniques utilized to analyze and evaluate business operations. Thorough knowledge of project management and program planning. Thorough knowledge of personal computers, Microsoft Office suite of tools including; Word, Excel, PowerPoint, Visio and Project. Knowledge of programming concepts and the Systems Development Lifecycle (SDLC). Skill in analyzing and evaluating administrative processes for automation. Skill in designing and documenting automated processes. Skill in application and system programming. Skill in the operation of computers and peripheral equipment. Ability to analyze and evaluate the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to communicate effectively. Ability to coordinate the work of a team with the work of other units within the Office of Information Technology and County agencies. Ability to develop needs assessments and prepare administrative reports. PHYSICAL AND ENVIRONMENTAL CONDITIONS: The work of this class is generally sedentary with occasional walking, standing, and other limited physical activities. Duties require travel to sites throughout Baltimore County and movement through project sites, buildings, and areas under construction. CONDITIONS OF EMPLOYMENT : Employees may be required to work beyond their normally scheduled hours with little or no advanced notice. Work schedules may include nights and weekends. BENEFITS : BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid vacation, paid holiday's, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire. Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement This class specification defines the types of duties and level of difficulty of work required of positions in this title. It shall not be held to exclude duties not mentioned nor limit the right of management to assign work to employees. FLSA Status: Exempt RETIREMENT: Eligible for the Baltimore County Employees' Retirement System. GRADE: Grade 07 - 12 Month OPE Pay Scale SALARY: $85,543 to $134,894 (Annual Salary Scale for Exempt 12-Month Employees Represented by BCPSOPE 2025-2026 Effective September 20, 2025) Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at www.bcps.org/operations/fiscalservices/payroll . OTHER COMPENSATION : This position may be eligible for comp time. Visit the BCPS website to review the OPE Master Agreement for additional information at https://www.bcps.org/cms/One.aspx?portalId=2828&pageId=69996497 . Citizenship, residency or work VISA in United States required This document describes the duties and responsibilities of a position or group of positions. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

  • Coordinates and guides projects throughout their project lifecycle, including systems and processes design.
  • Ensures that projects are completed in accordance with established scope, deadlines, budgets, and technical standards.
  • Prepares appropriate project and supporting documentation throughout the project lifecycle.
  • Manages the identification of risks and issues for proper resolution to ensure successful project implementations.
  • Builds relationships with project sponsors, stakeholders, technical staff, vendors, and end users.
  • Takes ownership for a variety of project initiatives and communications in parallel.
  • Works alongside project sponsors, stakeholders, and team members to gather business requirements, plan for change management, and participate in development and implementation of new solutions or enhancements to existing systems.
  • Drives the formulation of business and testing requirements.
  • Conducts a dialog with internal customers in business terms and language.
  • Represent and explain Department of Information Technologys (DoIT) position and manage scope creep as well as translate customer requirements back to the IT project team.
  • Generates and compiles documentation for business processes and operational procedures.
  • Makes recommendations and requirements for improvements.
  • Maps current "AS IS" business processes and facilitates workshops to research future "TO BE" processes.
  • Manages vendor implementations and ensures all milestones and deliverables are met in accordance to the Statement of Work and adherence to BCPS technical specifications and data sharing requirements.
  • Participates in continuous improvement activities by identifying and analyzing the effectiveness and efficiency of existing processes and develops strategies for improvements.
  • Produces status reports and communications on a regular basis.
  • Performs other duties as assigned.
  • Graduation from an accredited college with a bachelor's degree in business or public administration, computer science, communications or a related field.
  • Three years of experience as a project manager, business analyst, change management analyst, systems analyst or closely related experience in the analysis of information technology organizations and systems.
  • Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems.
  • Thorough knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.
  • Thorough knowledge of project management and program planning.
  • Thorough knowledge of personal computers, Microsoft Office suite of tools including; Word, Excel, PowerPoint, Visio and Project.
  • Knowledge of programming concepts and the Systems Development Lifecycle (SDLC).
  • Skill in analyzing and evaluating administrative processes for automation.
  • Skill in designing and documenting automated processes.
  • Skill in application and system programming.
  • Skill in the operation of computers and peripheral equipment.
  • Ability to analyze and evaluate the feasibility and suitability of information technology projects.
  • Ability to establish and maintain effective working relationships.
  • Ability to communicate effectively.
  • Ability to coordinate the work of a team with the work of other units within the Office of Information Technology and County agencies.
  • Ability to develop needs assessments and prepare administrative reports.
  • Citizenship, residency or work VISA in United States required
  • Project Management Professional (PMP) certification preferred.
  • BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans.
  • Other benefits include paid vacation, paid holiday's, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves.
  • All new hires will attend a benefits meeting upon hire.
  • Eligible for the Baltimore County Employees' Retirement System.
  • This position may be eligible for comp time.
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