IT Project Field Engineer

Thriveon • Eden Prairie, MN

28d • $60,000 - $85,000 • Hybrid

About The Position

IT Project Field Engineer also known as System Field Engineer internally is responsible for implementing new technology to obtain client's business objectives.

Requirements

• Minimum of 3 years' experience within relevant IT field.
• Bachelor's degree in computer science, information sciences, or related field preferred.
• Experience with Microsoft servers, Office 365, Azure and VMware environments.
• Experience with server and network infrastructure
• Experience with PowerShell scripting.
• Knowledge of small to mid-size business IT systems.
• Detailed oriented with strong documentation skills.
• Effectively communicate in a non-technical way to clients.

Responsibilities

• Complete 90%+ of assigned projects on time and within budget.
• Complete assigned client audits and alignments each month.
• Review project plans for full understanding and assemble needed documentation so you can attain a positive client experience 95%+ of the time.
• Follow project workplans performing work within scope, identify and submit scope change requests to project coordinator for client approval to meet 130 billable hours per month.
• Document your time in real-time within each step and update documentation portal to accurately reflect changes made throughout the project.
• Update workplan templates with newly learned steps or links to technical how to articles you built in the documentation portal.
• Implement remotely, onsite, and after hours as needed.
• Pager duty- Engineers will participate in afterhours support on a rotating basis
• Maintain up-to-date Time Entries and Expenses for billing and accounting purposes.
• Participate in daily huddles and weekly meetings.
• Complete 1 hour of continuing education per week to improve job skills.
• Exemplifies Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious.

Benefits

• Salary $60,000- $85,000
• Latest technology tools: IT Management, Knowledgebase, Professional Service Automation, cellphone, laptop, and two screens
• Latest technical training: expert led events and on demand, certification reimbursement
• Medical & Dental Insurance 75% of family premium covered
• 401K w/ 4% match
• 3 Weeks PTO plus Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 11-50 employees