IT Project Engineer

Pacific Office Automation•Phoenix, AZ

3d•Onsite

About The Position

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Are you someone who knows your way around Microsoft Software, has a knack for working on concurrent IT projects, organizational skills, and can provide a high level of customer service? Then we want to talk to you!! Come Join POA's dynamic IT team! The IT Project Engineer must have excellent communication skills along with an in-depth understanding of the current Microsoft enterprise platforms. The IT Project Engineer must also have excellent time management skills to be up for the challenge of working under deadlines for POA's IT customer projects to be successful.

Requirements

Associate degree (Bachelor's degree preferred). With at least 2 years of professional experience in the IT Industry or related field.
General knowledge of Network terminology and concepts.
Knowledge and hands-on experience providing support to users using Windows 10/11 and other mainstream Microsoft applications.
Experience in the management of Office 365 or other cloud-based solutions such as Google Suite.
Windows Server and Active Directory administration.
Create and implement Group Policies.

Nice To Haves

MSP experience.
Azure Cloud Fundamentals.
Basic SQL administration.
Network+.
Experience with migration tools such as SkyKick or Exchange Migration Tool.

Responsibilities

Microsoft Exchange Server and Microsoft 365 email migrations.
Microsoft 365 and Azure Tenant creation, transfers, administration, provisioning, and support.
Windows Servers and Windows Desktop proficiencies.
Hands-on experience with Microsoft Hyper-V and other Hypervisors.
Administration, setup, and configuration of: Active Directory, Group Policy, Roles, DNS, DHCP migration.
Server Hardware familiarity, including Dell iDRAC and HP iLO controllers.
Work under a project-oriented environment.
Experience Troubleshooting Windows Active Directory, Group Policy, Services, and Roles.
Installation and Migration of Windows Server, we support a variety of Server OS (2012 R2 and newer)
Knowledge and understanding of Backup and Storage terminology.
Entry-level administration of backups and storage solutions.
Ability to communicate with project managers, sales representatives, customers, and other stakeholders
Aggressive problem solver, who is willing to learn and be coach-able
Ability to work independently and adhere to pre-defined project deadlines.
Excellent communication and high level of accountability
Motivated, driven, and works well independently and with a team
Always researching a better more efficient way to fix something.
To work closely with key stakeholders such as: Project Coordinator, Sales Engineers, and Customers.
Willingness to travel and be onsite when required for delivery, cut-over, and onboarding operations.
Thorough documentation mindset.