IT Project Coordinator for an MSP
About The Position
ONE 2 ONE is one of the region’s growing IT companies. Our mission is simple: to educate, empower, and serve our customers while delivering a true 5-Star IT experience. We don’t just fix IT problems, we take a proactive, business-oriented approach that keeps our clients ahead of the curve. We are seeking a motivated & experienced IT Project Coordinator (MSP) to lead IT projects from planning through delivery. You’ll balance timelines, budgets, and resources across a fast-moving, multi-client MSP environment—serving as the primary client contact and coordinating teams to keep every project aligned with client expectations and ONE 2 ONE’s 5-Star IT Experience and quality standards.
Requirements
- Bachelor’s degree in IT, Business, or related field or equivalent MSP project experience
- 1–3 years of project coordination or management experience, ideally in an MSP or IT services role.
- Familiarity with M365, SharePoint, networking, or infrastructure project workflows
- Strong organizational and communication skills; comfortable managing many active projects simultaneously
- CompTIA Project+ certification or equivalent project-management experience
- A client-service mindset and calm professionalism when priorities shift quickly
Responsibilities
- Lead multiple client IT projects from planning through close-out, balancing up to 40 concurrent initiatives across Entry, Onboarding, and Advanced project tiers.
- Manage and coordinate project timelines, budgets, and communication among clients, vendors, and internal teams to keep initiatives on schedule and moving forward.
- Serve as the primary point of contact for assigned projects, ensuring clarity, accountability, and 5-Star client experiences.
- Maintain project documentation, task assignments, and budget-to-actual tracking, proactively managing timelines and risks to keep delivery on track.
- Contribute to department goals around revenue, utilization, budget accuracy, and client satisfaction.
Benefits
- Competitive Compensation: Salary Range is $65k-$85k, reflecting the value of your expertise
- Collaborative Culture: Join a supportive team that celebrates wins together.
- Performance-Based Rewards: Enjoy competitive bonus program designed to recognize and reward your achievements.
- Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more to support your well-being and future.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
