IT Program Manager

ASSYST, Inc. • Fort Belvoir, VA

5d

About The Position

ASSYST is seeking an experienced IT Program Manager to oversee all aspects of contract performance for a DoD IT support program . The PM will serve as the primary point of contact for the Government, ensuring effective execution of contract requirements, resource management, and delivery of high-quality services.
This position is contingent upon contract award

Requirements

• U.S. Citizenship with an active Secret Security Clearance.
• Bachelor’s degree (or equivalent professional experience).
• 10+ years of dedicated Project Management experience.
• 5+ years of experience specifically managing IT support contracts.
• Proven background in Help Desk operations and complex IT support environments.
• Deep familiarity with DoD and/or Army policies and procedures.

Responsibilities

• Manage the full lifecycle of contract performance, serving as the primary liaison for the Contracting Officer’s Representative (COR) and Government stakeholders.
• Lead the development and execution of the Project Management Plan (PMP) and comprehensive Transition Plans.
• Oversee help desk operations and IT support environments to ensure seamless service delivery.
• Rigorously monitor and ensure compliance with all Service Level Agreements (SLAs).
• Manage project resources and schedules; conduct regular performance reviews and proactive risk management assessments.
• Ensure the accuracy and timeliness of all contract deliverables and reporting requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager