IT Program Manager

Universal Technical Institute-posted 11 days ago

$108,000 - $150,000/Yr

Full-time • Manager

Phoenix, AZ

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The IT Program Manager provides strategic leadership across multiple interrelated IT projects within enterprise programs. This role manages program resources, budgets, risks, cross-functional dependencies, and ensures delivery of integrated solutions that support long-term business value. The IT Program Manager leads governance structures, facilitates executive stakeholder engagement, and oversees change management and benefits realization across the program lifecycle.

Define and drive program vision, ensuring alignment with enterprise strategy and long-term business goals
Lead planning and execution of enterprise programs composed of multiple related IT projects, ensuring delivery on time, within scope, and within budget
Establish and monitor KPIs and OKRs to evaluate program success and inform strategic adjustments
Influence executive decision-making by providing insights on program performance, risks, and opportunities
Lead governance structures and steering committees to ensure strategic alignment and stakeholder engagement
Oversee change management and communication strategies across program initiatives
Ensure benefits realization and post-implementation value tracking
Coordinate internal resources and third parties/vendors to allocate resources efficiently across various projects
Review technical developments and work with teams to develop viable solutions to challenges encountered during project execution
Develop integrated program plans and manage program budgets, timelines, risks, and interdependencies
Prepare and present program status reports and dashboards to senior leadership
Other duties as assigned
Develop and maintain a roadmap for modernization initiatives, ensuring alignment with enterprise architecture and security standards.
Ensure seamless integration of new platforms with existing systems, minimizing disruption and maintaining data integrity.
Proactively identify and mitigate technical risks related to cybersecurity, regulatory compliance, and data governance.
Lead evaluation and selection of technologies and vendors for network upgrades, IAM solutions, and data platforms.
Define and enforce technical quality standards, including performance benchmarks for infrastructure and security systems.
Facilitate collaboration between infrastructure, security, data engineering, and application teams to ensure cohesive delivery.

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field (required)
Ten (10) years of experience in IT program and project management, including enterprise-level initiatives (required)
Experience in management of complex, cross-functional IT initiatives
Expert understanding of Program Management, and Adaptive Project Management methodologies as well as agile frameworks and ways of working
PMP Certification (Required)
Valid, state-issued driver's license (required)
Deep Technical Acumen in: Cloud platforms (AWS, Azure, GCP) Data management technologies (ETL, data lakes, data warehouses) Network architecture and protocols Identity & Access Management (IAM) frameworks
Advanced Risk Management for technical dependencies and cybersecurity threats.
Stakeholder Communication with ability to translate technical complexity into business terms.
Program Governance using tools like ADO, FreshService, or ClickUp for tracking technical deliverables.
Able and willing to:
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Master’s degree (preferred)
PgMT Certification (preferred)

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

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