IT Program Manager II

Centene Corporation•Northampton, MA

1d•Hybrid

About The Position

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides overarching leadership and guidance on related large programs and projects (both waterfall and agile) with a view to improve the project performance and consistency of delivery. Sources project managers and scrum masters and provides oversight and remediation to troubled projects. Delivers, measures, and manages project performance in addition to providing input and collaboration on interdependencies within the projects and other programs. Plans, controls, and manages the delivery of multiple large, complex enterprise IT programs to meet the agreed business needs, acquiring and utilizing the necessary resources Plan, manage, and implement programs from initiation to final operational stage including lessons learnt Evaluate, align, and integrate technical and business requirements and project plans to establish the program framework Manages multiple project scopes and successful execution within technical, schedule, cost, and quality commitments Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment Coordinates program management reviews, preparing and publishing program management metrics and reports; maintain metrics for projects' quality, technical performance, and delivery Coordinates all risks and requirements of the projects by planning, controlling, and integrating all projects and measuring all elements to ensure the requirements and goals are successfully achieved Provide insight and recommendations during project execution and implementation to remediate issues Review and assess vendor statements of work and estimates Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks Provides periodic project updates (Program Status Report) of current situation relating to milestones and problem/high risk areas (e.g., technical, cost, and schedule); provide updates to the IT leadership team and the business units Shares knowledge and develops team capabilities to strengthen understanding of IT and enterprise industry and business issues and best practices Identifies areas for improvement, share lessons learnt across the firms’ IT project teams, and encourage others to do the same Communicates regularly with functional and IT leaders to ensure enterprise alignment and support Establishes client relationships Performs other duties as assigned Complies with all policies and standards

Requirements

Requires a Bachelor's degree and 4 – 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Experience with Microsoft Office
Experience with Project Management
Experience with Risk Management
Experience with Other: developing, monitoring and managing project budgets and schedules
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independently
Intermediate - Demonstrated analytical skills
Intermediate - Demonstrated project management skills
Intermediate - Demonstrates a high level of accuracy, even under pressure
Intermediate - Demonstrates excellent judgment and decision making skills
Intermediate - Ability to communicate and make recommendations to upper management
Intermediate - Ability to drive multiple projects to successful completion

Nice To Haves

Certified Project Management Professional (PMP)-PMI preferred

Responsibilities

Provides overarching leadership and guidance on related large programs and projects (both waterfall and agile) with a view to improve the project performance and consistency of delivery.
Sources project managers and scrum masters and provides oversight and remediation to troubled projects.
Delivers, measures, and manages project performance in addition to providing input and collaboration on interdependencies within the projects and other programs.
Plans, controls, and manages the delivery of multiple large, complex enterprise IT programs to meet the agreed business needs, acquiring and utilizing the necessary resources
Plan, manage, and implement programs from initiation to final operational stage including lessons learnt
Evaluate, align, and integrate technical and business requirements and project plans to establish the program framework
Manages multiple project scopes and successful execution within technical, schedule, cost, and quality commitments
Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment
Coordinates program management reviews, preparing and publishing program management metrics and reports; maintain metrics for projects' quality, technical performance, and delivery
Coordinates all risks and requirements of the projects by planning, controlling, and integrating all projects and measuring all elements to ensure the requirements and goals are successfully achieved
Provide insight and recommendations during project execution and implementation to remediate issues
Review and assess vendor statements of work and estimates
Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks
Provides periodic project updates (Program Status Report) of current situation relating to milestones and problem/high risk areas (e.g., technical, cost, and schedule); provide updates to the IT leadership team and the business units
Shares knowledge and develops team capabilities to strengthen understanding of IT and enterprise industry and business issues and best practices
Identifies areas for improvement, share lessons learnt across the firms’ IT project teams, and encourage others to do the same
Communicates regularly with functional and IT leaders to ensure enterprise alignment and support
Establishes client relationships
Performs other duties as assigned
Complies with all policies and standards