Stanford Health Care-posted about 2 months ago
$79 - $105/Yr
Full-time • Mid Level
Hybrid • Palo Alto, CA
5,001-10,000 employees

As part of Technology and Digital Solutions-PMO this role is responsible for establishing, managing, and enforcing standards, frameworks, and governance practices that guide IT program and project execution. The focus is on ensuring consistency, compliance, transparency, and alignment with organizational strategy. The IT Program Manager is responsible for managing the software development and delivery of patient-facing products and features for Stanford Hospital & Clinics. The position combines project management responsibilities with in-depth, hands-on technical expertise. The Project Manager is responsible for working with a project team that may include developers, researchers, designers, as well as operational and clinical representatives such as physicians and clinic staff. The role entails managing multiple projects concurrently, building cross-functional plans, budgeting, coordinating resources, managing issues, as well as ensuring timely delivery through the full software development life cycle, including launch and post-launch activities.

  • Governance Framework Development
  • Define and implement program governance models, standards, and procedures.
  • Ensure proper documentation, reporting, and escalation paths.
  • Process Management
  • Develop, standardize, and optimize IT program and project management processes.
  • Establish templates, workflows, and tools to support program execution.
  • Drive adoption of best practices (Agile, Waterfall, hybrid models).
  • Portfolio Oversight
  • Monitor IT programs and projects for compliance with governance standards.
  • Ensure initiatives align with strategic priorities and deliver measurable value.
  • Support portfolio reviews, health checks, and audits.
  • Reporting & Metrics
  • Maintain executive dashboards and scorecards.
  • Provide transparent reporting to leadership on progress, risks, and issues.
  • Stakeholder Engagement
  • Serve as a bridge between delivery teams, business stakeholders, and executives.
  • Ensure decision-making bodies (steering committees, governance boards) have accurate information.
  • Facilitate communication and alignment across multiple teams.
  • Continuous Improvement
  • Identify gaps in processes and governance and recommend improvements.
  • Promote lessons learned and knowledge-sharing practices.
  • Drive maturity in program management capabilities across IT.
  • Facilitates Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives – full Software Development Life Cycle.
  • Manage and effectively deliver features committed to for the Release
  • Supports team in developing, maintaining and grooming Product Backlog
  • Removes impediments/blockers in order to keep teams productive
  • Identifies and manages dependencies with other internal or external teams
  • Work with the Scrum team and with non-agile Stanford teams to align deliverables
  • Provides metrics and status to senior management
  • Support/Collaborate with team members to implement Agile/Scrum best practices
  • Diligently prepare and collate project progress/status, issues & risks
  • Meticulously track action items and drive them to closure
  • Development capacity planning and helping in release scheduling
  • Work closely with the Technical Development team to identify and communicate critical paths
  • Participate in reviewing QA and leading UAT plans
  • Actively manage project risks and issues
  • Manage multiple work streams
  • Provide excellent customer service and stellar representation of the web team.
  • Look for opportunities to improve processes
  • Bachelor's Degree from an accredited college or university
  • Minimum of three (3) years of experience with SCRUM / Agile methodologies and 5 +years of experience in the software/system development industry.
  • Results-oriented approach to projects to achieve core goals
  • Strong knowledge of SCRUM / Agile project management techniques and procedures
  • Experience in Jira, Confluence, MS Project, Excel, Visio and other Project Management related software tools.
  • Excellent customer and team management skills
  • Ability to be efficient and productive under pressure
  • Very organized, able to manage multiple projects concurrently
  • Demonstrated written and verbal communication skills
  • Ability to effectively communicate with all levels of the organization.
  • Ability to demonstrate analytical and problem solving skills
  • Ability to work on multiple overlapping projects
  • Ability to work independently with minimal supervision
  • Expertise with A/B testing, multi-variate testing and related tools
  • PMP and/or Agile, Scrum Practitioner certification a plus.
  • Experience with responsive design and native applications on mobile platform a plus.
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