About The Position

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. We’re always on the lookout for talented individuals who are passionate about their work and excel at what they do. We are seeking a Program Management Analyst to join our IT team. The IT team supports the company’s technology infrastructure, enabling secure, reliable, and scalable security controls across a global organization.

Requirements

  • Proven experience delivering IT projects focused on security, risk, compliance, or process improvement, preferably in cloud-native or distributed environments.
  • Strong organizational, analytical, and communication skills, with the ability to manage multiple projects and priorities.
  • Understanding of compliance frameworks (e.g., SOX, SOC2, ISO 27001, PCI) and IT governance.
  • Experience gathering and analyzing business requirements, translating them into actionable plans and technical specifications.
  • Ability to work effectively with cross-functional teams across IT, Security, Engineering, HR, Legal, and Finance.
  • Expertise in business process analysis, requirements documentation, and workflow optimization.
  • Project management experience, ideally with agile methodologies (e.g., Scrum).
  • Versatility, flexibility, and a willingness to adapt to evolving priorities in a fast-paced environment.
  • Ability to work independently and proactively tackle problems.

Nice To Haves

  • Experience in a SaaS or rapidly growing technology company.
  • Exposure to process automation, workflow optimization, or IT governance initiatives.

Responsibilities

  • Drive successful delivery of IT security, governance, and risk management projects that align with business objectives and operational excellence.
  • Collaborate cross-functionally across various stakeholder organizations including IT, InfoSec, Legal, HR, and other stakeholders to gather, document, and analyze business and limited technical requirements.
  • Identify bottlenecks, inefficiencies, and risks in business and technical processes.
  • Ensure alignment with company policies, regulatory requirements, and compliance frameworks (e.g., SOX).
  • Facilitate workshops, meetings, and training sessions to ensure alignment and understanding across teams.
  • Maintain detailed documentation for processes, requirements, and technical specifications.
  • Use data to inform decisions, measure project success, and identify patterns or trends.
  • Support change adoption initiatives, including training and communication.

Benefits

  • Competitive pay based on the work you do here and not your previous salary.
  • Health coverage for you and your family in many locations.
  • Ability to craft your calendar with flexible locations and schedules for many roles.
  • Generous number of vacation days each year.
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave.
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