IT Program Auditor Change Management Services

BUSINESS ENABLED ACQUISITIONandTECHNOLOGY Inc • San Antonio, TX

156d

About The Position

The IT Program Auditor (Basic) supporting Configuration/Change Management ensures that enterprise IT changes within the DHA Domain and Directory Services Branch (DDSB) are documented, compliant, and executed in alignment with DHA configuration and change enablement policies. This role provides audit support, documentation, and quality assurance to sustain IT service integrity across the enterprise.

Requirements

• BS Computer Science Degree or related field preferred or Approved DoD 8140 cyber-related certification.
• ITIL4 Foundation certification.
• Continuous professional development.

Responsibilities

• Audit and track change requests, approvals, and implementation activities, ensuring compliance with DHA change management standards.
• Maintain and validate entries in the Configuration Management Database (CMDB), ensuring accuracy, traceability, and audit readiness.
• Support the preparation of configuration management documentation, training materials, and audit reports, ensuring alignment with DHA templates and ITIL4 best practices.
• Monitor and verify compliance with configuration baselines, reporting deviations and recommending corrective actions.
• Assist in developing audit-ready documentation for internal and external reviews, including after-action reviews of configuration-related incidents.
• Collaborate with engineers, administrators, and KM staff to ensure change management records remain accurate, complete, and transparent.
• Develop CMDB training and updates.
• Create configuration management foundation documents.
• Generate change management tracking reports.
• Compile audit findings and compliance summaries.
• Maintain operational discipline and accountability within DHA’s enterprise IT environment.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees