IT Professional I
About The Position
Lewis Energy Group is a vertically integrated E&P Company. We are one of the top national gas producers in South Texas and in the nation. We operate in South Texas and have international operations. We are proud of the family-oriented work culture we have built over the decades. This culture carries into the pride we take in our work and in the communities, we operate in. The IT Professional I will u nder general supervision, be responsible for many aspects of the company’s information technology infrastructure and supporting the company’s internal resources that rely upon that infrastructure. The position is a generalist focusing on end-user support and less complex IT infrastructure duties.
Requirements
- Associate degree (A. A.) or equivalent from two-year college or technical school; Bachelor's degree preferred.
- Minimum of 3 years of related experience
- Intermediate knowledge of Microsoft Office Suite and MS Active Directory.
- Two of the three certifications listed below: A+ Network+ MCP
- Strong customer focus.
- Personable, empathetic and ability to diffuse a situation.
- Ability to work in a fast-paced environment.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Provides end-user support using the ticketing system to track and document requests.
- Sets up and installs PCs and desk telephones for new hires.
- Assist with MFA setup for new hires.
- Managing and maintaining the file servers
- Active Directory Management: Creates Active Directory and email accounts for team members.
- Adds and removes users to and from Active Directory groups.
- Installation and Troubleshooting: Performs software and computer hardware installation including Coax/Cat 5/6 cabling.
- Troubleshoots video conference system.
- Troubleshoots computer hardware and performs basic repairs.
Benefits
- Medical/Dental/Vision/ Basic Life and AD&D/and other benefit options to meet your personal needs
- Retirement: 401K with immediate matching contribution
- Annual Discretionary Bonus
- Generous Paid Time Off and Paid Holidays
- Employee Assistance Program (EAP) – Free, confidential support for you and your dependents
- Career Progression Program – Opportunities for growth and development
- On-Site fitness center
- Wellness & Company Events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
