Senior Management position responsible for introducing, managing and evolving enterprise suite of products that provide a foundation for collaboration and information presentation. Coordinates with vendors and internal customers to provide project coordination, installation, support & testing, reporting, and other support as needed. Provide guidance and leadership to all levels of staff as required. Assign personnel to projects and assignments, directing priorities to ensure the timely completion of them, Develops and designs support operations and processes. Actively participates in management and leadership meetings. Approves design solutions/tested methodologies and ensures that appropriate documentation Is prepared. Effectively uses appropriate tracking, metrics and reporting systems to manage, report and escalate issues. Interacts with other IT team members to ensure successful and smooth completion of projects. Regularly meets with users, vendors and IT staff to develop/modify system specifications. Able to clearly and effectively interpret IT and technical Information for communication to upper management, keeping them well informed of activities, needs or problems. Focuses on staff technical and professional development. Ensures that all teamwork conforms to established P&P's, along with staff compliance to regulatory requirements. Keeps staff up to date and informed on new/revised P&Ps. Establishes and monitors standards of performance for staff. Performs risk assessments and develops corrective actions. Develops and prepares reports, business case analysis as requested. Hires and transitions employees to maintain appropriate staffing levels. Directs the creation and approval of P&Ps. Evaluates employee job performance according to established standards. Anticipate and identify issues that may negatively Impact business and develop/implement technology-based solutions. Support all aspects of IT projects including analysis, design, development, installation and implementation. Ensure systems meet current and future business needs. Work with IT vendors and other outside contacts on development and service relationships. Forward thinker who designs for not only current business needs but, plans for scalability and longer-term solutions. Teamwork oriented- must be a team player willing to help others while also fostering their help in return. Must be able to multi-task and Juggle multiple priorities while ensuring successful completion of all Items, Manage product operations and 3rd party suppler relationships. Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software. Determines customers' needs and desires by specifying the research needed to obtain market information. Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes Assesses market competition by comparing the company's product to competitors' products. Completes operational requirements by scheduling and assigning employees, following up on work results. Maintains product management staff by recruiting, selecting, orienting, and training employees. Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Defines and establishes the product vision, goals, supporting business metrics, and success Indicators to ensure cross teams understand the business objectives.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees