IT Product Manager, 4PL Solutions

JAS•Atlanta, GA

About The Position

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. JAS Worldwide is seeking a skilled and innovative IT Product Manager for our 4PL services. The ideal candidate will have extensive knowledge of One Network solutions and systems, and a strong background in IT product management within the freight forwarding industry. This role will be pivotal in driving the development and implementation of IT solutions that enhance our 4PL services, ensuring seamless integration and optimal performance.

Requirements

Bachelor's degree in information technology, Logistics, Supply Chain, Business, or a related field.
5+ years of experience in IT product management, preferably within the freight forwarding or logistics industry.
Expertise in One Network solutions and systems is required.
Strong knowledge of 4PL services and freight forwarding business processes.
Proven experience in driving product development and optimization at scale.
Excellent communication and interpersonal skills to collaborate effectively with diverse teams and geographies.
Strong project management skills and the ability to drive results in a complex, matrixed organization.

Nice To Haves

Familiarity with automation technologies, such as AI, RPA, IoT, and their applications in logistics is a plus.

Responsibilities

Lead the development and implementation of IT solutions for 4PL services, ensuring alignment with JAS Worldwide business goals and objectives.
Manage the product lifecycle from concept to launch, including planning, development, testing, and deployment.
Collaborate with cross-functional teams to define product requirements, prioritize features, and set clear milestones.
Conduct market research and competitive analysis to identify opportunities for product enhancements and new solutions.
Utilize in-depth knowledge of One Network & Infor solutions and systems to drive the integration and optimization of 4PL services.
Work closely with stakeholders to gather and document detailed business requirements for One Network & Infor solutions.
Ensure that One Network & Infor solutions are effectively implemented and maintained, providing ongoing support and troubleshooting as needed.
Collaborate with various departments, including operations, logistics, and customer service, to ensure the successful implementation of IT solutions.
Maintain strong relationships with stakeholders and provide ongoing support to address evolving business needs.
Communicate effectively with all levels of the organization, fostering buy-in for IT initiatives.
Identify and assess emerging technologies and solutions to improve operational efficiency and enhance 4PL services.
Develop and implement innovative ideas that enhance the performance of different departments and branches.
Lead cross-functional teams to design and implement optimization solutions.