IT Portfolio Process and Intake Manager

Echostar Corporation•Littleton, CO

33d

About The Position

The IT Boost Mobile Business Relationship Manager (BRM) will be a key contributor to the Boost IT Product and Portfolio team; a highly-motivated group responsible for managing the engagement between Boost IT and multiple business units in an effort to deliver technology solutions that align with strategic company objectives. The BRM serves as a trusted advisor to multiple business units and provides strategic consulting as the primary point-of-contact and interface between Boost IT and key business stakeholders. Provide support throughout the lifecycle of strategic IT projects while responsible for intake and prioritization of projects and project requests. The BRM will be responsible for cultivating strong relationships, understanding the business value of new IT project requests, IT portfolio management, and supporting senior members of the team in achieving desired results through the delivery of technology solutions. The ideal candidate has a strong background in relationship management, consulting or business development within a technical discipline.

Requirements

BA/BS in a business or a technical discipline (information systems, engineering, computer science, finance, accounting) and/or related experience; or equivalent combination of education and experience
Project experience utilizing Agile project methodologies for technical or software development
Experience interfacing and communicating with Executives in relation to Information Technology Projects
Experience analyzing and solving complex business problems
Proven ability to manage and own a critical business process (e.g., project intake, demand management).
Expertise in administering, configuring, or optimizing workflows.
Strong analytical, financial acumen, and problem-solving skills.
Self-motivated with the ability to work autonomously in a fast-paced environment.

Responsibilities

Own the end-to-end project intake pipeline from submission to approval, facilitating triage with stakeholders and enforcing qualification criteria.
Champion continuous process improvement and governance standards across the IT Portfolio
Lead the design and optimization of ServiceNow and Jira, driving automation initiatives to streamline workflows, reduce manual effort, and improve data flow.
Define and distribute standard portfolio health metrics and reports while conducting in-depth analysis on performance, risks, and root causes for delays.
Develop and maintain robust process documentation, training guides, and standards to support the Portfolio team and broader organization.

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

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