20723 - IT Portfolio Mgr

Virginia Department of Transportation•Mechanicsville, VA

About The Position

Design, implement and oversee operations for VDOT information technology projects or programs. Ensure operations are conducted in alignment with information technology strategies. Analyze data, monitor performance, develop policies and procedures and resolve complex problems and issues. Manages one or more supervisors in delivering a Portfolio of IT functions. IT functional portfolios include IT Governance and Compliance, Finance and Procurement, Service Management, Project and Portfolio Management, Architecture, Operations, Applications, Data & BI. Participate in a cohort of Portfolio Managess to ensure that cross cutting functional escalations are resolved and to ensure that handoffs between IT Portfolios and functions are happening in a way that produces the best results for IT stakeholders. As part of a cohort of Portfolio Managers, implements annual strategic focus area deliverables. Provide direction and leadership support for ITD activities and systems that enhance mission-critical business operations across the organization. Work as part of a leadership cohort to plan, coordinate, manage, and participate in the design of operational activities of the group. Directs, through subordinate supervisors, all program, operations, and staff in assigned areas. To direct programs which are critical components of VDOT's Information Technology management structure that enable and provide alignment between IT initiatives and activities and VDOT's strategic business goals. How you will contribute: Compliance: Comply with VDOT and IT policies, standards and guidelines. Ensure all projects are in compliance with VDOT and COV policies, procedures and guidelines. Compliance: Provide compliance management for VDOT and ITD by ensuring management and staff are aware of compliance requirements, including requirements in job and position profiles, financial management, contract management, VITA, and ITP service management. Documentation and Reporting: Provide status reports on project plans, timelines, schedules and progress updates. Participate in strategic planning for systems. Prepare documentation. Develop and update user manuals. Prepare materials and conduct user training. Ensure Compliance: Champion adherence to ITD policies and processes. Provide accountability for compliance by ensuring that Supervisors have appropriate functional controls in place to comply with required VITA, DHRM, VDOT, and ITD policy. Provide oversight by performing periodic reviews of those controls. Execute Programs : Direct, through subordinate supervisors, all program, operations, and staff in assigned IT Portfolio. Perform managerial and technical work ranging from moderate to considerable difficulty. Responsibilities include planning, implementing, and improving programs, systems, projects and services within assigned IT Portfolio. Monitor processes for each program area within the assigned IT Portfolio by assessing performance via tactical Key Performance Indicators (KPIs). Work with supervisors to target underperforming areas for process improvements. Interact with ADAs and IT Portfolio Manager Cohort to ensure that customer needs are met. Focus on implementation of annual strategic focus areas in alignment with the IT Strategy and Business Plan. Apply effective management to ensure that expenditures within assigned portfolio are in alignment with the annual spend plan. ITD Management: Provide effective management of ITD by building and maintaining effective working relationships with other ITD staff and contributing ideas. Actively contribute value to the decision-making responsibilities of the ITD management team. Manage development of the yearly budget, ongoing fiscal responsibilities for IT strategic planning and the governance programs within the ITD. Direct budgetary, fiscal, and office administration of the ITD. Manage the IT Security Program and develop and direct ITD Resource Management. Improve Processes : Manage work throughput by monitoring and measuring operational metrics alignment to ITD goals. Implement through subordinate supervisors' changes needed to bring operational performance into alignment performance and strategic goals. Lead, Develop and Direct Supervisors: Provide effective management of ITD Supervisors across a portfolio of IT functions. Interact with subordinates to provide leadership and guidance in managing their assigned area. Ensure development and performance improvement of assigned ITD staff. Actively contribute to the development and improvement of the ITD organization and all associated processes. Apply effective management to ensure that expenditures within assigned portfolio are in alignment with the annual spend plan. Policies and Procedures: Develop policies, guidelines and standard operating procedures related to assigned technology program area. Document best practices, and review and update policies and guidelines as changes occur. . Project Collaboration: Collaborate with other section team members on projects and programs and participate on project teams. Share knowledge with other team members and encourage their participation. Project Development: Direct the development of assigned programs by defining requirements, communicating requirements to IT management and staff, monitoring activities to meet requirements, reviewing draft documents and approving final policies, processes, standards and initiatives across VDOT. Project Lead: Serve as Project Lead for initiatives and projects related to assigned technology area. Coordinate work of team members, and provide guidance, advice and technical assistance. Project Support: Support development and maintenance of projects; maintain and resolve issues for existing projects and systems. Develop and support new projects. Serve as a senior technical resource. Strategic Management: Work with peers and subordinates to define strategic direction for assigned technology program. Evaluate tools and prioritize work efforts with stakeholders from ITD and business units. Strategic Planning: Manage IT strategic planning process for ITD and VDOT by leading, directing, and reviewing updates to VDOT's Strategic Technology Plan. Direct staff in maintaining and monitoring the technology project portfolio for IDT and VDOT. Manage and coordinate IT needs assessment and project prioritization tasks for other VDOT Divisions and Districts. Create project management office policy, guidelines and standards for ITD. Manage, lead and coordinate procurement of all IT goods and services through VITA for VDOT. Ensure staff develop and maintain knowledge and training to interact with other Divisions, Districts, state agencies and outside vendors to define and manage project requirements and schedules. Represent the IT Director in maintaining customer relations. Facilitate communication and issue escalations between VITA and VDOT business units regarding requirements for VITA service, VITA service issues and VITA service levels. Strategic and Governance Planning and Implementation: Lead ITD strategic planning and governance planning and implementation efforts for VDOT by coordinating these efforts within ITD and agency-wide. Provide strategic direction by proactively communicating and coordinating, distributing IT portfolio and project status, and developing collaborative relationships throughout VDOT. Manage relationships with VDOT business customers to support the work of the ITIC. Ensure communication of ITIC priorities and decisions and alignment between IT initiatives and business goals. Represent VDOT and the ITD on multi-agency and Commonwealth-wide committees on issues and concerns related to technology standards policies representing VDOT's needs and positions on these issues.

Requirements

Ability to analyze and resolve complex business problems.
Ability to analyze, design, develop, troubleshoot and implement technology solutions.
Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings.
Ability to communicate effectively orally and in writing with internal and external customers.
Ability to develop, interpret, apply, and make changes to policies and procedures.
Ability to develop, promote, and implement strategic and tactical initiatives to support the business of VDOT.
Ability to gather and analyze complex data and prepare reports.
Ability to interact effectively with customers and project team members.
Ability to manage, monitor and facilitate compliance with State and VDOT requirements for procurement, budget, and billing processes.
Ability to manage, monitor and facilitate compliance with requirements for security, architecture, procurement, budget and billing processes.
Ability to partner with internal and external business customers and service providers to promote VDOT business and technology goals.
Ability to supervise, plan, and schedule the work of a professional staff and coordinate large initiatives.
Comprehensive knowledge of Project Management, Program Management, and Portfolio Management including Program Management methodologies, metrics, techniques and control processes.
Comprehensive knowledge of project management methodologies.
Comprehensive knowledge of strategic and tactical management of large, enterprise-wide technology programs of a size and scope similar to VDOT.
Comprehensive knowledge of the development of Enterprise Technology Strategy, Governance and Quality Assurance Programs and development and implementation of policies, standards, and procedures.
Extensive knowledge of VDOT's technology architecture and standards and depth and breadth of technology solutions.
Knowledge of Commonwealth of Virginia procurement laws and regulations including VITA procurement processes.
Knowledge of IT Management and Governance Portfolios and accompanying metrics, techniques and control processes.
Knowledge of information systems data processing methods, data analysis techniques and application systems maintenance.
Knowledge of information technology concepts and trends, application development and associated trends.
Knowledge of management and human resource principles and practices to include hiring, discipline, performance management and employee development.
Knowledge of oversight compliance techniques as they relate to Information Technology.
Knowledge of strategic information technology planning and alignment of Information Technology projects, portfolios and initiatives with strategic business goals.
Knowledge of supervisory and human resource principles and practices to include hiring, discipline, performance management, and employee development.
Knowledge of tactical and strategic management of large enterprise-wide technology portfolios.
Knowledge of the development of enterprise technology strategy, governance and compliance techniques, quality control and the development and implementation of policies, standards, processes and procedures.
Skill in procurement and vendor management, including knowledge of Virginia procurement laws and regulations and VITA procurement processes.
Skill in researching best practices and applying them to VDOT's guidelines and policies.
Skill in short and long range planning.
Skill in the use of computers and software applications including Microsoft Project and MS Office Suite.
Skills in procurement and vendor management.
Ability to manage, monitor and facilitate compliance with state and VDOT requirements for procurement, budget, and billing processes.
Experience in managing IT Portfolios including Strategy and Governance, Infrastructure and Operations, Security and Risk, Applications, PPM & Projects, Data and Business Intelligence, Service Planning and Architecture.
Skill in financial management.
Skill in managing IT supervisors in the planning, analyzing, designing, developing or implementing information technology programs, projects or systems for a large organization.
Skill in people and resource management.
Skill with oversight and compliance controls for technologies and functions appropriate to leading an IT Portfolio.

Nice To Haves

A combination of training, experience or education in computer science, industrial systems engineering, management or related field desired.
Ability to obtain and maintain PMP certification as applicable to position.
Experience leading IT professionals.

Responsibilities

Design, implement and oversee operations for VDOT information technology projects or programs.
Ensure operations are conducted in alignment with information technology strategies.
Analyze data, monitor performance, develop policies and procedures and resolve complex problems and issues.
Manages one or more supervisors in delivering a Portfolio of IT functions.
Participate in a cohort of Portfolio Managess to ensure that cross cutting functional escalations are resolved and to ensure that handoffs between IT Portfolios and functions are happening in a way that produces the best results for IT stakeholders.
As part of a cohort of Portfolio Managers, implements annual strategic focus area deliverables.
Provide direction and leadership support for ITD activities and systems that enhance mission-critical business operations across the organization.
Work as part of a leadership cohort to plan, coordinate, manage, and participate in the design of operational activities of the group.
Directs, through subordinate supervisors, all program, operations, and staff in assigned areas.
Direct programs which are critical components of VDOT's Information Technology management structure that enable and provide alignment between IT initiatives and activities and VDOT's strategic business goals.
Comply with VDOT and IT policies, standards and guidelines.
Ensure all projects are in compliance with VDOT and COV policies, procedures and guidelines.
Provide compliance management for VDOT and ITD by ensuring management and staff are aware of compliance requirements, including requirements in job and position profiles, financial management, contract management, VITA, and ITP service management.
Provide status reports on project plans, timelines, schedules and progress updates.
Participate in strategic planning for systems.
Prepare documentation.
Develop and update user manuals.
Prepare materials and conduct user training.
Champion adherence to ITD policies and processes.
Provide accountability for compliance by ensuring that Supervisors have appropriate functional controls in place to comply with required VITA, DHRM, VDOT, and ITD policy.
Provide oversight by performing periodic reviews of those controls.
Direct, through subordinate supervisors, all program, operations, and staff in assigned IT Portfolio.
Perform managerial and technical work ranging from moderate to considerable difficulty.
Responsibilities include planning, implementing, and improving programs, systems, projects and services within assigned IT Portfolio.
Monitor processes for each program area within the assigned IT Portfolio by assessing performance via tactical Key Performance Indicators (KPIs).
Work with supervisors to target underperforming areas for process improvements.
Interact with ADAs and IT Portfolio Manager Cohort to ensure that customer needs are met.
Focus on implementation of annual strategic focus areas in alignment with the IT Strategy and Business Plan.
Apply effective management to ensure that expenditures within assigned portfolio are in alignment with the annual spend plan.
Provide effective management of ITD by building and maintaining effective working relationships with other ITD staff and contributing ideas.
Actively contribute value to the decision-making responsibilities of the ITD management team.
Manage development of the yearly budget, ongoing fiscal responsibilities for IT strategic planning and the governance programs within the ITD.
Direct budgetary, fiscal, and office administration of the ITD.
Manage the IT Security Program and develop and direct ITD Resource Management.
Manage work throughput by monitoring and measuring operational metrics alignment to ITD goals.
Implement through subordinate supervisors' changes needed to bring operational performance into alignment performance and strategic goals.
Provide effective management of ITD Supervisors across a portfolio of IT functions.
Interact with subordinates to provide leadership and guidance in managing their assigned area.
Ensure development and performance improvement of assigned ITD staff.
Actively contribute to the development and improvement of the ITD organization and all associated processes.
Develop policies, guidelines and standard operating procedures related to assigned technology program area.
Document best practices, and review and update policies and guidelines as changes occur.
Collaborate with other section team members on projects and programs and participate on project teams.
Share knowledge with other team members and encourage their participation.
Direct the development of assigned programs by defining requirements, communicating requirements to IT management and staff, monitoring activities to meet requirements, reviewing draft documents and approving final policies, processes, standards and initiatives across VDOT.
Serve as Project Lead for initiatives and projects related to assigned technology area.
Coordinate work of team members, and provide guidance, advice and technical assistance.
Support development and maintenance of projects; maintain and resolve issues for existing projects and systems.
Develop and support new projects.
Serve as a senior technical resource.
Work with peers and subordinates to define strategic direction for assigned technology program.
Evaluate tools and prioritize work efforts with stakeholders from ITD and business units.
Manage IT strategic planning process for ITD and VDOT by leading, directing, and reviewing updates to VDOT's Strategic Technology Plan.
Direct staff in maintaining and monitoring the technology project portfolio for IDT and VDOT.
Manage and coordinate IT needs assessment and project prioritization tasks for other VDOT Divisions and Districts.
Create project management office policy, guidelines and standards for ITD.
Manage, lead and coordinate procurement of all IT goods and services through VITA for VDOT.
Ensure staff develop and maintain knowledge and training to interact with other Divisions, Districts, state agencies and outside vendors to define and manage project requirements and schedules.
Represent the IT Director in maintaining customer relations.
Facilitate communication and issue escalations between VITA and VDOT business units regarding requirements for VITA service, VITA service issues and VITA service levels.
Lead ITD strategic planning and governance planning and implementation efforts for VDOT by coordinating these efforts within ITD and agency-wide.
Provide strategic direction by proactively communicating and coordinating, distributing IT portfolio and project status, and developing collaborative relationships throughout VDOT.
Manage relationships with VDOT business customers to support the work of the ITIC.
Ensure communication of ITIC priorities and decisions and alignment between IT initiatives and business goals.
Represent VDOT and the ITD on multi-agency and Commonwealth-wide committees on issues and concerns related to technology standards policies representing VDOT's needs and positions on these issues.