Business Operations Analyst | Information Technology

APS•Phoenix, AZ

1d•Remote

About The Position

At APS, we’re committed to powering Arizona’s future with safe, reliable, and affordable energy. As an IT Portfolio Financial Analyst, you’ll play a critical role in shaping the financial strategy behind our technology investments. This position combines financial planning, data analytics, and process improvement to ensure our IT portfolio delivers maximum value for our customers and communities. Your work will help optimize budgets, improve forecasting, and strengthen compliance—supporting innovation and operational excellence across the organization. What your day would be likeYou are responsible for:

Requirements

Financial Expertise: Strong background in budgeting, forecasting, and financial analysis.
Analytical Thinker: Skilled in data analytics and process evaluation to drive informed decisions.
Collaborative Partner: Builds trust and works effectively across departments and vendor relationships.
Continuous Learner: Embraces innovation and seeks opportunities to improve processes and systems.
Mentor & Leader: Supports team development and shares knowledge to strengthen organizational capability.
BS/BA equivalency or an equivalent combination of four years relevant business work experience and relevant college coursework in business, information technology or a related area.
PLUS two (2) years of progressively responsible experience where general knowledge and understanding of business unit operations, business unit systems, and basic knowledge of database design, structure, functions and processes and experience with database tools has been obtained.
Previous experience with the systems specific to the business area may also be required.
Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions.
Demonstrated project/team experience and ability to prioritize work.
Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills.
Experience in managing projects and identifying and resolving issues.
Expertise in PC applications including advanced skill level in Microsoft Excel, Access, and Word.
Requires proficient knowledge of emerging practices and technologies used within the business area.
Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
Demonstrated communication skills, both verbal and written.

Responsibilities

Drive Financial Planning: Implement financial rigor across O&M, capital projects, and long-range planning.
Analyze & Optimize: Review spend data, evaluate vendor contracts, and assess total cost of ownership for IT investments.
Collaborate Across Teams: Partner with Finance, Accounting, and IT leaders to ensure compliance and efficiency.
Support Key Processes: Assist with month-end close, corporate planning cycles, and ad hoc financial requests.
Champion Process Improvement: Apply LEAN principles and lead initiatives that create efficiencies and enhance reporting.
With general direction, participates in the development analysis, planning, administration, and communication of a broad range of business unit projects, processes, and practices. With general direction provides operational support for business unit business systems including, but not limited to, researching and resolving problems,
Researches and analyzes routine to moderate business/operations problems within the business unit. Interfaces with IT, Systems Analysts, or vendor to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensure customer satisfaction.
With general direction, participates in the analysis and recommendation of new business processes, which may include new systems and/or enhancements to existing systems. Ability to gather and write routine to complex requirements based on business needs.
Works within areas of responsibility on process improvement initiatives and gap identification. Analyzes work process design, workflow, and technology solutions to streamline, automate, or improve processes.
With broad direction, participates in the development of effective business cases using sound cost/benefit analysis.
Maintains and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard reports for business unit. Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.
Participates in project team assignments as a subject matter expert. May coordinate activities within the functional business areas. Participates in business needs analysis, planning, implementation, and communication to work process.
Maintains documentation of processes, guidelines, tools, and training aids required to support business unit.
May monitor and track business goals, activities, performance monitoring, and issues related to assigned unit to keep management apprised of business unit activities.
Actively seeks knowledge and understanding of business/technical environment, priorities, procedures, and processes. Keeps apprised of current and emerging trends for business unit.
Conducts research, performs data analysis, and reports findings through formal presentations.
May be responsible for managing access and security for business unit systems, including associated documentation. Responsible for ensuring appropriate data security controls, process, and system documentation.