IT Operations Technician - Onsite Pawtucket RI

Blue Mantis

77d

About The Position

The IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.

Requirements

• Previous warehouse or logistics experience necessary.
• Candidate must be able to lift 10-70 pounds regularly.
• Occasional lifting of items heavier than 100 pounds with help required.
• Standing, bending, crawling, reaching/stretching, and working on ladders required.
• Expertise with ServiceNow is a plus.
• Experience with Microsoft Excel & Office 365 Applications.
• Basic math and computer skills; experience with inventory systems is a plus.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and follow directions.
• Forklift certification.
• Hardware and Operating system familiarity a plus.
• Ability to troubleshoot and communicate issues.
• Excellent communication skills, ability to interact professionally with clients.
• Excellent customer service skills.
• A+ or Network+ Certification a plus.
• Ability to multitask.
• Ability and desire to learn new competencies.

Responsibilities

• Receive and inspect incoming shipments for accuracy and damage.
• Pick, pack, and ship orders according to company standards.
• Load and unload trucks using forklifts, pallet jacks, or manually.
• Maintain inventory accuracy through regular cycle counts and data entry.
• Organize and maintain a clean and safe warehouse environment.
• Responsible for proper cleaning, packaging and component verification of all equipment.
• Operate warehouse equipment in a safe and efficient manner.
• Assist with other tasks and departments as needed.
• Update company systems with required data in a detailed and professional manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees