IT Operations Staff (Help Desk Tier I/II) #4751
GovCIO•Chantilly, VA
457d•$145,000 - $150,000•Onsite
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About The Position
The IT Operations Staff (Help Desk Tier I/II) position at GovCIO is focused on providing essential IT support and customer service excellence to end-users. This role involves troubleshooting, diagnosing, and resolving a wide range of IT issues across various networks and systems, including both hardware and software challenges. The position is critical for maintaining the seamless operation of technological infrastructure and enhancing user experience through top-notch technical support. The role requires effective communication of complex technical information in a user-friendly manner and includes hands-on deskside support.
