IT Operations Specialist, Traverse City, MI

Choice Property Resources•Traverse City, MI

4h•Remote

About The Position

Life-Work Balance. Love your job and work from home. Surround yourself with others who strive for exceptional results. Never be asked to return to the “office” again. We’ve been a remote-only business since we started back in 1999. Choice Property Resources is a well-established, business-to-business professional services firm in growth mode. The IT Operations Specialist plays a critical role in supporting company operations by managing a diverse range of systems and projects. This position requires strong organizational skills and the ability to thrive in a fast-paced environment. The ideal candidate will demonstrate strong proficiency in Microsoft Excel, a solid foundation in IT systems and software, and a genuine interest in technology, a proactive approach to troubleshooting and a commitment to delivering exceptional technical services to their coworkers are essential for success in this role. Experience with Salesforce is highly desirable. You are a dynamic candidate who is a highly motivated, self-starter with strong communication skills. You can prioritize and manage multiple projects efficiently without close supervision. You intuitively understand and use technology, including cloud-based software and computer hardware. You have solid work experience yet would describe yourself as trainable and coachable. Aside from the opportunity to grow the range of skills you’ll develop, the volume of assignments and the types of projects on which you’ll work, you will be placed in the ideal environment for personal growth as well. Success in this position will have a positive impact on Choice Property Resources. You will receive support that will enable you to reach your goals. This person will work from a home office in the Traverse City, Michigan area and have the ability to travel up to 5% of the time for staff and client/vendor meetings. Note: This is a fully - remote role and is open to individuals who reside in the Traverse City, Michigan area. To work from home, you do need a dedicated workspace that is free from distractions and background noise. Ability to meet in-person occasionally. Choice Property Resources has over 25 years of experience representing multifamily properties with telecom and other service contracts. We are a successful organization in growth mode—a seven-time winner of the Columbus Business First Fast 50. Check us out at www.choiceprop.com. Choice Property Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

Requirements

Highly motivated, self-starter, a skillful communicator, and comfortable working without close supervision
Strong figure it out factor
Detail oriented
Solid organizational and task management skills
Effectively work and prioritize among multiple projects
Flexibility to take on new and different assignments as they arise or as demand dictates

Nice To Haves

Managing computer inventory and onboarding readiness
Salesforce Administration experience
Data migration / data management
Systems integrations
Management of outside service providers
Experience managing hardware and/or supporting remote workers (WFH)
Experience with multifamily, real estate development, telecom, construction, property management, training or professional services a plus, but not required

Responsibilities

Execute routine IT tasks assigned for new hires, including coordinating system setup, account provisioning, and documentation.
Manage hardware and equipment purchases, shipping and master inventory control list.
Make recommendations on improving processes in this position.
Assist with onboarding processes and ensure new employees have access to required tools and platforms.
Maintain and monitor system performance and integrity across platforms.
Support the department’s operational workflows and contribute to process improvements.
Support the Director of IT, including with Salesforce.
Other duties as assigned.

Benefits

Work from home
Competitive salary
Incentive pay
401(k) Plan
Company match up to 4%
Eligible after six months
Health, dental, and vision insurance
Company paid long-term and short-term disability insurance
Company paid life insurance
Paid Time Off: 27 paid days off in a full year:
12 paid holidays annually
15 days of PTO per year to start
Two volunteer days paid per year
Mileage reimbursement
Professional development opportunities
Friendly and supportive work environment
Company provides laptop, docking station with full size monitors, keyboard, mouse, printer, webcam, etc.