IT Operations & Infrastructure Intern (temporary)
About The Position
The IT Operations & Infrastructure Intern at the Oklahoma Medical Research Foundation (OMRF) will gain hands-on experience supporting the organizations technology environment that enables world-class biomedical research. This internship is designed for a motivated high school senior or early college student interested in learning how real-world IT operations support an active research institution. Description : The intern will assist the IT team with preparing and deploying technology for incoming summer students and researchers, while also gaining exposure to IT helpdesk operations, infrastructure support, and enterprise technology environments. The program emphasizes both technical learning and professional skill development, helping prepare the intern for future IT roles and internships.
Requirements
- High school senior or early college student pursuing an interest in Information Technology, Computer Science, or related field
- Basic familiarity with computers (Windows and/or macOS)
- Strong willingness to learn and take initiative
- Good organizational skills and attention to detail
- Ability to communicate clearly and professionally
Nice To Haves
- Entry level IT certifications earned or close to completion (A+ or similar)
- Basic knowledge of computer hardware or operating system installation
- Interest in IT support, systems administration, or infrastructure
- Previous experience building, configuring, or troubleshooting computers (personal or academic)
Responsibilities
- Device Imaging & Deployment Image, configure, and prepare 50+ laptops (Windows PCs and Apple Macs) for incoming summer students.
- Install operating systems, security tools, and required applications.
- Verify systems are properly configured and ready for deployment.
- Hardware Preparation Inventory, label, and stage laptops and related peripherals.
- Perform basic troubleshooting and hardware setup
- IT Helpdesk Support Assist IT staff deploy laptops and setup summer students.
- Assist IT staff with basic support requests.
- Learn ticketing workflows and troubleshooting processes.
- Observe and participate in resolving common technical issues.
- Infrastructure Exposure Gain introductory experience with enterprise IT environments including: Device management Network connectivity User account provisioning System deployment processes
- Documentation Assist with updating setup documentation and internal procedures.
- Maintain records of device imaging and deployment.
- Additional Duties Support other IT projects and operational tasks aligned with the interns current experience and skill level.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
High school or GED
