IT Operations Engineer

Centex Technologies • Austin, TX

109d

About The Position

Centex Technologies is hiring an IT Operations Engineer to provide onsite support for users, systems, and networks. This role is hands-on, customer-facing, and vital to keeping our infrastructure running smoothly. Join a team where your skills will directly impact operations that matter.

Requirements

• Active DoD Secret Clearance
• 2+ years of IT support experience
• Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
• Strong troubleshooting and problem-solving skills
• Experience with identity management systems and MDM tools

Nice To Haves

• Familiarity with SBIR technologies
• Agile/DevSecOps environments
• Ability to document and present technical processes

Responsibilities

• Support hardware, software, and networking issues on Windows, Linux, and macOS.
• Troubleshoot network connectivity, TCP/IP, DNS, and DHCP issues.
• Manage accounts and permissions with Okta, Active Directory, Azure AD.
• Resolve tickets using ITSM best practices.
• Manage enterprise tools and MDM solutions (Intune, JAMF, Workspace, Microsoft 365).
• Deliver clear, customer-focused support to both technical and non-technical users.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees