IT Operations Engineer

Centex TechnologiesAustin, TX
109d

About The Position

Centex Technologies is hiring an IT Operations Engineer to provide onsite support for users, systems, and networks. This role is hands-on, customer-facing, and vital to keeping our infrastructure running smoothly. Join a team where your skills will directly impact operations that matter.

Requirements

  • Active DoD Secret Clearance
  • 2+ years of IT support experience
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)
  • Strong troubleshooting and problem-solving skills
  • Experience with identity management systems and MDM tools

Nice To Haves

  • Familiarity with SBIR technologies
  • Agile/DevSecOps environments
  • Ability to document and present technical processes

Responsibilities

  • Support hardware, software, and networking issues on Windows, Linux, and macOS.
  • Troubleshoot network connectivity, TCP/IP, DNS, and DHCP issues.
  • Manage accounts and permissions with Okta, Active Directory, Azure AD.
  • Resolve tickets using ITSM best practices.
  • Manage enterprise tools and MDM solutions (Intune, JAMF, Workspace, Microsoft 365).
  • Deliver clear, customer-focused support to both technical and non-technical users.
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