The Network Field Engineer will play a pivotal role in the IT Department, showcasing expertise in technology while contributing to staff development and strategic technology planning. The client is only open to current US Citizens or Permanent Residents. No current or future sponsorship will be provided. ESSENTIAL FUNCTIONS Technical Administration: Manage technology networking infrastructure through various channels (ticketing system, email, phone, or in-person) with minimal supervision. Technical Support: Lead the local IT team in troubleshooting complex Networking and Firewall hardware, software, and connectivity issues across US and Corporate sites. Collaborative Work: Work closely with other technology departments to align vision, direction, and execute joint projects. Documentation and Reporting: Regularly produce professional reports, instructional documentation, manage department projects, and contribute to technology standards/procedures. ADDITIONAL DUTIES Process Improvement: Contribute to departmental audits and continuously improve operational processes. On-Call Support: Be available for Severity 1 and 2 incidents across multiple locations or areas. Off-Hours Availability for Scheduled Tasks: Be accessible for programmed activities conducted outside of standard office hours to minimize disruptions. Strategic Contribution: Assist technology management in defining strategy, direction, and cross-departmental initiatives to achieve company objectives.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees