IT Network Engineer

Cleveland-Cliffs • Cleveland, OH

21h • $80,000 - $100,000 • Onsite

About The Position

Cleveland-Cliffs has an immediate opening for an IT Network Engineer based at the Cleveland Works facility. This role is part of a collaborative IT team reporting to the Manager of IT Network Services and is responsible for supporting and advancing network infrastructure across a complex steel manufacturing environment. The ideal candidate is comfortable working in heavy industrial settings, brings hands-on experience with Cisco enterprise networking in a distributed multi-site organization, and thrives in environments where documentation is limited and resourcefulness is required. This position requires travel to other Cleveland-Cliffs facilities as business needs dictate, including the expectation of spending multiple days on-site when needed.

Requirements

• Associate's degree or equivalent experience
• Minimum three to five years of experience with Ethernet LAN topologies in an enterprise or industrial environment
• Minimum three years of experience with TCP/IP protocol
• Experience supporting network infrastructure in heavy industrial or manufacturing environments
• Experience with Cisco wireless access points, routers, and switches
• Experience with Microsoft Visio
• Strong analytical capabilities with attention to detail
• A genuine commitment to continuous learning; someone who stays curious, seeks out new skills, and actively grows their technical knowledge over time
• Ability to troubleshoot and resolve complex issues independently, often with minimal or outdated documentation, using a methodical and resourceful approach
• Ability to plan, set direction, and lead cross-functional efforts
• Demonstrated teamwork and interpersonal skills
• Project management, planning, and leadership skills
• Strong verbal and written communication skills
• Experience with SolarWinds
• Experience with PC applications including Microsoft Office
• Ability and willingness to travel as required, including multi-day stays at Cleveland-Cliffs facilities

Nice To Haves

• Bachelor's degree in Computer Network Engineering or related field
• Proficient at configuring Cisco routers and switches, including development and implementation of features that optimize network communications
• Hands-on experience deploying and managing Cisco Catalyst Center at scale, including network assurance dashboards and automated device provisioning
• Familiarity with network automation concepts including scripting, templating, and programmability to streamline provisioning and reduce manual configuration effort
• Experience with OT/IT network segmentation and industrial networking protocols
• Demonstrated experience as a Network Monitoring champion — developing monitoring strategies, defining alert thresholds, building dashboards, and driving observability best practices across teams
• Hands-on firewall administration experience, including policy management, rule review, and troubleshooting across enterprise or industrial environments
• Development of SOW (Statement of Work) for network infrastructure projects
• Proficient using Microsoft Visio to create detailed network drawings
• Experience configuring router ACLs and logging
• Experience with firewalls and other security appliances and tools

Responsibilities

• Understand and participate in safety-related topics and actions, following the established safety practices of both plant-based and IT-related safety programs
• Understand and develop expertise in the functionality and deployment of the Cisco Core, Distribution, Access model
• Be involved with and lead teams to implement Manufacturing Layer 3 switching in the ongoing effort to separate Operating Area networks from Business networks, including OT/IT network segmentation initiatives
• Assist in the deployment of firewalls and various security-based monitoring appliances and tools
• Work closely with IT Security to understand and mitigate potential network exposure to bad actors
• Serve as a champion for Network Monitoring best practices, driving continuous improvement across toolsets, alerting standards, and visibility into network health across the enterprise
• Maintain and improve standards within monitoring tool sets utilizing best practices, including configuration of tools, report development, and configuration changes to network infrastructure equipment
• Administer and optimize Cisco Catalyst Center for network provisioning, automation, assurance, and lifecycle management
• Create and maintain documentation as it relates to monitoring configuration, mapping, processes, and change records
• Provide support for network management tools including SolarWinds
• Provide base support (Break-Fix-Moves-Adds-Changes) and coordinate/participate in the design and installation of network infrastructure projects, including directing local resources for proper cabling, terminations, enclosure/patch panel, and rack mounting
• Design, configure, coordinate, and participate in the installation of all network infrastructure equipment including access points, routers, switches, and voice gateways
• Dig into complex network problems with limited documentation, leveraging experience, intuition, and available telemetry to identify root cause and drive resolution
• This position requires lifting and installation of network infrastructure equipment in offices and on the plant floor
• Other duties as assigned.

Benefits

• We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree