Lead the design, implementation, operation, administration, and maintenance of secure, scalable Cisco network infrastructures to maximize network and customer uptime. Configure, troubleshoot, test and upgrade network devices to support the implementation of new and existing network technologies and services. Ensure mean time to repair (MTTR) is minimized by effectively and efficiently troubleshooting network impacting events and appropriately planning maintenance activities. Develop, review, and execute detailed implementation and Change Request (CR) documentation to support the installation, configuration, activation, and deactivation of networks and services across all Shentel corporate offices. Provides technical support, training, and mentoring to Engineers Network System to ensure all systems and infrastructure maintain 99.999% uptime. Ideal candidates will have a deep understanding of Cisco technologies, TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching (VLANs, STP), as well as previous experience with Cisco IOS and network management tools.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED