IT Network Conversion Technicians (3rd Shift Onsite Roles)
About The Position
Our client is in need of Network Conversion Technicians to participate in a critical project to upgrade all of the networking equipment in of the client's locations across the country by the end of 2026. The right candidate should have experience working in an IT Support role previous (helpdesk and/or desktop support) and have enough working knowledge of IT hardware/software to be able to work over the phone with a user in an onsite location to walk through the necessary steps to remotely convert from the old network to the new network and conduct test orders to validate the conversion was successful. They will be following a very detailed process with documented steps to follow, and the scripts they are running/automation they are deploying will all be prewritten, so attention to detail and strong ability to explain directions to the onsite contact will be most important. Shift / Schedule: This team will be working Overnight Monday-Thursday from 11:30pm-9:30am, with each person expected to convert 3 onsite locations a night (conversions are estimated to take 3 hours).
Requirements
- Experience working in an IT Support role previous (helpdesk and/or desktop support)
- Working knowledge of IT hardware/software
- Attention to detail
- Ability to explain directions to the onsite contact
Nice To Haves
- Networking knowledge
- CompTIA Certifications
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
