IT Network Administrator EMP

The Salvation Army-posted about 1 year ago

$80,000 - $87,000/Yr

Full-time • Mid Level

Remote • Syracuse, NY

Religious, Grantmaking, Civic, Professional, and Similar Organizations

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The Salvation Army is seeking a dedicated IT Network Administrator to manage, maintain, and optimize the network systems for the US Eastern Territory. This full-time position is crucial in ensuring robust security protocols, backup procedures, and the exploration of new technologies that align with the organization's mission. The role is based in Syracuse, NY, and offers a hybrid work arrangement, requiring approximately 35 hours of work per week.

Configure and troubleshoot firewalls, routers, SDWAN, and other networking devices.
Oversee the maintenance of firewall and server backup configurations and review related logs.
Provide Help Desk support for connectivity issues, including location-to-location and remote access.
Configure and manage internal Access Points and serve as a subject matter expert for systems like Meraki and Ubiquity.
Assist with the installation or changes to ISP providers and configure access devices.
Manage the VPN solution for remote access, including user database management.
Ensure the organization and maintenance of wiring in server rooms and closets, monitor UPS & PDUs.
Oversee Syslog Server and Event Log Tracker, configure monitoring applications for IT devices.
Support the Voice Administrator with system upgrades and configurations.
Research and implement new technologies that enhance network infrastructure.
Manage cable setups and use tools like tone generators for connectivity tests.
Understand and manage hub-and-spoke network configurations.
Employ strong analytical skills for rapid issue diagnosis.
Utilize an understanding of the OSI model in network management.
Use tools such as WhatsUp Gold, SolarWinds, or ManageEngine for network monitoring.
Utilize API or PowerShell for network commands.
Perform additional duties as required.

Bachelor's Degree in a related field and/or 7-10 years of related experience.
CCNA Certification required.
A+ Certification and Network+ Certification or equivalent experience.
Exceptional analytical abilities and effective problem-solving skills.
Proficiency in network monitoring tools and understanding of the OSI model.
Excellent communication skills and meticulous organizational practices.
Ability to prioritize and manage multiple responsibilities in a complex network environment.
Advanced Networking Skills: Proficiency in configuring and troubleshooting network devices such as firewalls, routers, SDWAN, and Access Points.
VPN Management: Experience in managing VPN solutions, including access controls and user database management.
Wireless Network Management: Expertise in managing wireless networks using systems like Meraki and Ubiquity.
Infrastructure Management: Skilled in the organization and maintenance of server rooms and networking closets, including wiring and power distribution units (PDUs).
Network Monitoring Tools: Proficient in using tools such as SolarWinds, WhatsUp Gold, and ManageEngine to monitor network health and performance.
Scripting & Automation: Knowledge of PowerShell or API scripting for automating network-related tasks.
Voice Systems Support: Familiarity with voice system upgrades, configuration, and backup procedures.
Analytical Troubleshooting: Strong diagnostic skills with the ability to address and resolve complex network issues quickly and efficiently.
Mobile Device Management (MDM) Expertise: Experience with configuring and managing MDM platforms.

Knowledge of industry-leading MDM solutions such as Microsoft Intune, AirWatch, or MobileIron is preferred.
Capable of implementing policies for device security, application management, and remote troubleshooting.

Generous Medical, Dental, Vision Benefits
TSA paid Life Insurance for Employees
Additional life insurance options for employees
On-site cafeteria
Paid Time Off - Vacation, Sick, Personal day
403(b) retirement savings plan
Non-contributory Pension Plan
Professional Development
Education Assistance
Free, on-site Fitness Center
Federal holidays
Opportunities to give back and support our communities

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